Employment Services Advisor / Solicitor

Markel; Croydon; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

Markel is seeking an Employment Law Advisor / Solicitor to join their Croydon team. This role involves providing high-quality legal advice in the health and social care sector while managing both telephone and email inquiries. The opportunity offers flexible working arrangements, competitive salary, comprehensive benefits, and professional development support.

Benefits

25 days paid holiday plus Bank Holidays

Annual bonus

Company pension scheme

Private medical and dental cover

Life assurance

Income protection

Season ticket loan

Qualifications

• Qualified solicitor or barrister with a current practicing certificate.
• Experience communicating effectively with clients.
• Excellent customer care and empathy skills.

Responsibilities

• Deliver high quality legal advice on employment matters.
• Manage workload to maintain productivity and efficiency.
• Maintain knowledge of employment law and best practices.

Skills

Communication

Customer Care

Problem Solving

Attention to Detail

IT Skills

Education

Qualified as a solicitor or barrister in a UK jurisdiction

Tools

Microsoft Office

Job description

Do you have strong employment law knowledge?

Come and help us provide an outstanding employment law advice service to our clients here at Markel

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realise our potential, we can help others reach theirs.

Join us and play your part in something special!

The opportunity:

It’s an exciting time to join Markel as our business grows, and we have a great new role for an Employment Law Advisor / Solicitor to join our team based in Croydon. Markel includes our Markel Law LLP business, who provide legal and human resources consultancy services as well as our professional legal advice line service. The role is based in our specialist Employment Advice Line Team who manage calls and emails for our clients. Our team work one day per week in our Croydon office (Mondays) with 4 days working from home. Shifts are: 9am-5.30pm, 8am-4.30pm and 10am-6.30pm.

The advice team consists of 32 solicitors, which sit within Markel Law, part of Markel International. Markel International underwrites a diverse portfolio of property, casualty and marine insurance and reinsurance business on a world-wide basis. We are a division of the Markel Corporation, which markets and underwrites speciality insurance products and programmes to a variety of niche markets. In each of these markets we seek to provide quality products and excellent customer service so that we can be a market leader. Our financial goals are to earn consistent underwriting profits and superior investment returns to build shareholder value.

Markel International also manages the business Markel Law LLP who provide legal and human resources consultancy services as well as our professional legal advice line service.

What you’ll be doing:

• Delivery of high quality telephone legal advice on a variety of employment related matters in the Health and Social Care Sector.

• Reviewing and assisting with the paperwork as required

• Working in accordance with agreed service levels

• Management of own workload ensuring that a high standard in relation to both productivity and efficiency is maintained

• Maintaining a sound working knowledge of all aspects of employment law and best practice

• Liaising with and supporting fellow colleagues in a team-like manner as the operational needs of the business dictate

• Ensuring relevant shifts are covered, including day and out of hours rotas as applicable

• Maintaining and producing records where required

• Liaising with Markel Law’s Litigation Unit and Markel’s Claim Teams.

Our must haves:

• Qualified as a solicitor or barrister in a UK jurisdiction with a current practicing certificate

• Experience of communicating effectively in a professional environment with a wide range of clients

• Good IT skills across Microsoft, Word, Outlook etc

• Excellent data entry skills and attention to detail/accuracy

• Have excellent customer care skills, and an ability to empathise with callers where necessary

• Be commercially aware at all times and to offer both practical as well as legal solutions

• Have an analytical and problem–solving approach to advice

• Be able to work in a fast paced environment and uphold company standards

• Have good document drafting skills and an eye for detail

• Have the ability to gain and retain the client confidence

• Have sound working knowledge of all appropriate electronic research facilities

Who we are:

Markel Corporation (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better | We enjoy the everyday | We think further

What’s in it for you:

• A great starting salary plus annual bonus & strong benefits package…

• 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave

• Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer

• There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that!

Are you ready to play your part?

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at [e-mail] or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.

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