Employment Law Consultant - Manchester

Peninsula Business Services; Manchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading consultancy firm is seeking an Employment Law Consultant in Manchester to deliver expert HR and Employment Law advice to a diverse client base. The role involves proactive communication, case management, and contributing to client satisfaction, all within a fast-paced environment. Candidates should have a strong commitment to service quality and the ability to adapt under pressure.

Qualifications

• Positive attitude and eagerness to learn.
• Ability to work in a fast-paced environment.
• Commitment to high-quality service.

Responsibilities

• Provide HR and Employment Law advice to clients.
• Log all advice accurately into the internal system.
• Recommend additional products and services.

Skills

Effective communication

Problem-solving

Flexibility

Job description

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Employment Law Consultant - Manchester, Manchester

Client: Peninsula Business Services

Location: Manchester, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 3a743c9496cd

Job Views: 5

Posted: 29.05.2025

Expiry Date: 13.07.2025

Job Description:

Job Purpose

To provide HR and Employment Law advice to a wide variety of 35,000 clients of Peninsula throughout different sectors within Advisory across Great Britain.

Job Overview

The role requires working in a team providing legally compliant solutions to clients by telephone and email in all aspects of HR and Employment Law to support the business needs of individual clients, while highlighting non-compliant options and associated risks.

Day-to-Day Responsibilities

1. Ensure personal knowledge of HR and Employment Law is continually updated.
2. Achieve eight performance aims to support clients with quality advice within set SLAs, primarily through calls and emails, tailored to caseload.
3. Own and lead cases to resolution, building rapport with clients.
4. Log all advice accurately into the internal system, taking ownership of ongoing cases.
5. Provide clients with supporting documentation to implement solutions.
6. Review client documentation, considering internal terms and conditions.
7. Undertake and report on client visits as required.
8. Follow protocols for managing and escalating cases for quality handovers.
9. Communicate clearly and promptly with other specialist teams when needed.
10. Recommend additional products and services to clients.
11. Encourage client feedback and promote Peninsula’s online reputation.
12. Maintain broad knowledge of employment law and HR matters.
13. Support new consultants and deliver training as needed.
14. Perform other tasks as directed by management.

What You Bring to the Team

• A positive attitude, eagerness to learn, and effective communication skills.
• Ability to work in a fast-paced environment.
• Flexibility and resilience under pressure.
• Commitment to high-quality service, ownership, and pragmatic problem-solving.