Employment & Discrimination Adviser

Citizens Advice; Newport; On-site; GBP 28,000 - 32,000; Full time

Job summary

An established industry player is seeking a dedicated individual with strong client service skills to provide expert advice on employment and discrimination issues. This permanent role involves supporting clients through the legal process, including potential representation at Employment Tribunals. The ideal candidate will have excellent communication abilities and a commitment to promoting equality and social justice. Join a team that values diversity and offers a supportive environment to make a meaningful impact in the community.

Benefits

Pension Contribution

37 Days Holiday

Flexible Working Hours

Qualifications

• Strong commitment to equality and social justice is essential.
• Experience in advising clients on legal processes is preferred.

Responsibilities

• Advise clients on employment and discrimination issues.
• Deliver services via phone, email, video link, and in person.

Skills

Client Service Skills

Communication Skills

Advising on Employment Issues

Advising on Discrimination Issues

Education

Relevant Experience in Employment or Discrimination

Job description

Ref: 2025-ED1

Salary: £28,404-£31,323 per annum (Dependent on relevant experience)

Pension: 8% (subject to a 2% employee contribution)

Hours: 37 hours per week

Holidays: 37 days per annum including Bank Holidays and fixed days

Location: Newport Citizens Advice

Duration: Permanent

Closing Date: Friday 2nd May 2025 at 4.30pm

Interview Date: Week commencing 12th May 2025

Role Purpose

We are looking for a person who possesses good client service skills to advise clients on employment and/or discrimination issues. The role will be primarily supporting clients with their discrimination and/or employment issues with excellent advice on all aspects of the legal process up to Employment Tribunal/Court. Case work and representation on a limited basis may be possible in the future.

The successful candidate will possess good communication skills and be able to deliver services by phone/email/video link, in person and at outreach venues outside the office.

The higher salary would be payable to a successful candidate with relevant employment and/or discrimination experience.

Applicants for this post must have a strong commitment to equality and social justice.

To request an application pack please email: [e-mail] and quote relevant reference number(s). CVs are also accepted but applicants who submit a CV will be required to complete an application form before further consideration.

We welcome applications that reflect the diversity of the communities we serve.

We aim to be an equal opportunities employer.

Charity Registration Number: 1118855