Employment Coach

AKG UK; Stafford; On-site; GBP 31,000; Full time

Job summary

A leading employment services provider in Stafford seeks an Employment Coach to support individuals in achieving sustainable employment. This full-time role involves providing advice, maintaining participant records, and offering job search support. Ideal candidates will have experience in coaching, excellent communication skills, and a strong understanding of the local labour market. The position offers a salary of £31,000 per year and a range of employee benefits.

Benefits

Company pension

Cycle to work scheme

Employee discount

Gym membership

Health & wellbeing programme

Life insurance

Referral programme

Qualifications

• Empathy to engage with diverse individuals.
• Organised and able to meet monthly targets.
• Experience in recruitment and selection processes.

Responsibilities

• Support individuals in progressing to employment.
• Maintain participant records using AKG CRM system.
• Conduct employability sessions and provide job search advice.

Skills

One-to-one support or coaching

Employment and skills sector knowledge

Motivational techniques

Complex case handling

Time management

Excellent communication skills

Understanding of local labour market

Tools

MS Office

Job description

JOB DESCRIPTION

Position Title:

Employment Coach

Job Level

8

Role Status:

Full time

Reports To:

Business Manager

Roles Reporting to this Position:

n/a

Primary Objective:

To support and progress participants into sustainable employment, working to challenging targets, in a compliant manner, whilst adhering to AKG company values

Key Relationships/Interactions

Internal

Internal Stakeholders within the AKG group for example:
Quality and compliance
Customer Excellence Centre
Performance Excellence Team
Employer Services Team
Business Improvement Team

External

Local Key stakeholders
JCP
External provision to support participants
Participants

Key Responsibilities

As an Employment Coach, you will be supporting individuals to progress into their chosen career paths by providing advice, support and guidance by use of assessments and implementing tailored support plans, which would need to be smart, tailored to individual needs.

Working with participants face to face, you will coach and support their journey to employment by providing employability sessions, interview skills advice, job search method, re-building participant confidence following a period of unemployment and identifying correct interventions that will remove barriers and enable them to regain employment as monthly targets will be a part of your role for you to achieve.

You will maintain participant records using the AKG CRM system and record regular contact with your participants, keeping them motivated and focused for the duration of the programme.

Working with diagnostic screening, assessments and skills analysis will be critical to the guidance you provide, allowing participants to consider all options available to them to gain employment.

To be familiar with the local area labour market, training opportunities and relevant support agencies is essential for success in the role. You will get to know the local employers in your community, understanding what they are looking for in an employee and encouraging them to interview your participant.

To hear more about the role of an Employment Coach from some of our current employees, please use the link below:

Essential/Desirable Skills, Knowledge and Experience

Experience in providing one-to-one support or coaching and positively influencing other people's professional or personal development.
Experience of working in the employment and skills sector and delivering to specified targets, quality standards and compliance measures is essential.
Experience of using motivational and action planning techniques to manage the progression of participants into sustainable work opportunities.
The empathy it takes to engage with all sorts of people, and the confidence to challenge them if you need to.
The ability to handle complex cases at the same time in an environment where you will have targets to achieve.
The need to be organised and be able to manage time effectively and ensure monthly targets are achieved.
Excellent communication skills, including the ability to motivate and inspire others.
An influencing approach, especially when it comes to bringing other people around to your way of thinking.
The need to have a good understanding of the local and regional labour market.
A practical understanding of the recruitment and selection processes.
You should be comfortable to do some local travel, and using a range of digital channels including phone, video conferencing and email.
Good administration, IT and good experience of using MS office software.
Desire to work in a newly formed organisation where there is a need to be both creative and pragmatic.

The Application Process

If you would like to be considered for this role, please ensure your CV is accompanied by a covering letter (explaining your interest in the role and AKG UK) when applying.

We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services.

At AKG UK we value equality, diversity and inclusion. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Job Type: Full-time

Pay: GBP31,000.00 per year

Benefits:
Company pension
Cycle to work scheme
Employee discount
Gym membership
Health & wellbeing programme
Life insurance
Referral programme

Work Location: In person

Reference ID: VA317