Employment Co-ordinator/Job Coach

Integrated Care System; Salisbury; On-site; GBP 25,000 - 30,000; Full time

Job summary

A local employment support organization in Salisbury is seeking a full-time Employment Coordinator/Job Coach. This role focuses on guiding individuals with SEND towards meaningful employment, providing essential coaching and travel support. The ideal candidate will have experience in customer support and employment coaching, and will manage a caseload of customers to help them achieve job retention. A commitment to diversity and inclusion is essential in this position.

Qualifications

• Experience working with SEND and disabilities.
• Ability to maintain customer confidentiality.
• Knowledge of local employment markets.

Responsibilities

• Manage a caseload of up to 35 customers.
• Provide on-the-job support for job retention.
• Conduct 'Preparing for Employment' sessions.

Skills

Customer Support

Employment Coaching

Networking

Data Management

Job description

Hours per week: 37 hours

Main duties of the job

Education and Skills Supported Employment

We have an exciting opportunity in the Salisbury area for a full-time Employment Coordinator / Job Coach to join our Wiltshire Employment Support Team (WEST).

WEST empowers individuals to find meaningful employment and participate economically while reducing dependence on support services. We are dedicated to promoting diversity in the workforce by collaborating closely with local employers. The team is part of the wider Employment and Community Skills Team, which has an established pathway to work for young people with SEND.

As an Employment Coordinator, you'll be at the forefront of transforming lives. Working in a highly motivated team, you'll guide individuals with SEND to secure and maintain paid employment, while also providing vital support to their families and networks. Your responsibilities will include; undertaking travel training to enable customers to independently travel to their place of work and providing appropriate job coaching support to customers who have achieved paid employment. You will explore employment opportunities for people with disabilities and work with employers in Wiltshire to negotiate paid employment opportunities.

About us

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right.

The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported, and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work, and act to deliver our services. We will not tolerate discrimination, bullying, or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust, and respect, which is underpinned by our vision and Our Identity framework.

Job responsibilities

Specific duties and responsibilities include:

• Manage and be responsible for a caseload of up to 35 customers.
• Provide support into employment and on-the-job support to ensure job retention for young people and adults with SEND and disabilities, including physical impairment, sensory impairment, neurological, learning disabilities, and autistic spectrum condition.
• Support each customer by working with them and keeping all relevant monitoring records up to date. Maintain customer confidentiality.
• Identify employment/work opportunities in customers' preferred fields with local employers within their community.
• Work with each customer to produce a vocational profile, identifying skills, experience, current needs, and relevant support networks, leading to an action plan with development opportunities that lead to employment.
• Proactively establish contact with employers to promote the service and employment opportunities for customers.
• Work with employers to meet their recruitment needs and support all parties, including identifying tasks that may or may not be part of the job and facilitating employment.
• Conduct 'Preparing for Employment' sessions in special schools across Wiltshire to support young people (post 16) in their transition from education to employment, including preparation time and evaluation.
• Keep effective digital (paperless) records in line with procedures and data protection regulations.
• Input data onto CareFirst relating to each customer on caseload.
• Facilitate planning and delivery of travel training for customers to access their workplace using modes like bus, train, walking, or cycling.
• Monitor and evaluate customer progress, develop action plans for employment or career progression, and review them regularly. Signpost to other services as needed.
• Identify potential difficulties for customers and plan to assist learning and development.
• Maintain administrative procedures and complete all required paperwork and systems, including tracking outcomes and gathering evidence.
• Ensure compliance with legislation, data security, and privacy regulations.
• Handle unforeseen issues at the workplace, seeking advice from support services as necessary.
• Attend internal and external events, workshops, and meetings, representing Wiltshire Council and reporting back to senior officers.
• Participate in meetings such as Team Around the Child (TAC), My Plan, Transitions, and reviews, including assessments, signposting, advising, and developing plans.
• Work efficiently and cost-effectively, producing reports using systems and methods outlined in team procedures.
• Engage in staff development and continuous professional development.
• Work flexibly according to the council's policies and participate in supervision and appraisal sessions.
• Undertake other duties appropriate to the grade and nature of the post.

Person Specification

Qualifications

• Please see the job advert for details.

Experience

• Please see the job advert for details.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A disclosure check will be required to check for any previous criminal convictions.