Employment Advisor - Restart

Maximus; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Maximus seeks an Employment Advisor to support clients in overcoming barriers to employment. This full-time role in Greenwich involves developing relationships and coaching individuals through the job search process, utilizing local services, and ensuring compliance with health and safety policies.

Qualifications

• Previous experience in a fast-paced, target-driven environment is desirable.
• Familiarity with Welfare to Work sector or employability industry is desirable.

Responsibilities

• Manage a caseload of customers using coaching strategies.
• Conduct in-depth assessments to understand customer circumstances.
• Develop personalized action plans with customers.

Skills

Customer-focused

Team player

IT literate

Good communicator

Creative problem solver

Organized

Job description

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General information

Job Posting Title: Employment Advisor - Restart

Date: Tuesday, April 1, 2025

Location: Greenwich, United Kingdom

Working time: Full-time

Description & Requirements

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK, we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. Our work includes assessments, health services, employability programmes, and specialist support, all with a focus on making a difference in people's lives.

As an Employment Advisor, you will work directly with a caseload of customers to help them overcome barriers to employment, providing vital support to help transform their lives. By motivating and empowering your clients, you will help them develop the skills and confidence needed for secure and sustained employment. You will develop strong relationships by encouraging, motivating, and challenging customers to reach their potential while meeting your own performance targets.

Your responsibilities include:

1. Meeting personal performance targets and KPIs
2. Managing a caseload of customers using coaching strategies to prepare them for interviews and job searches
3. Conducting in-depth assessments to understand customers’ circumstances, preferences, and barriers
4. Co-producing personalized SMART action plans with sequenced interventions
5. Utilizing local specialist services to support issues like substance misuse, debt advice, and health
6. Identifying employer recruitment needs and conducting tailored pre-screens and assessments
7. Developing effective in-work support plans with participants and employers
8. Participating in continuous improvement activities to enhance service quality
9. Ensuring compliance with policies on data security, safeguarding, and health & safety
10. Working from local hubs and outreach locations to increase accessibility

Candidate qualities include being customer-focused, a strong team player, IT literate, a good communicator, creative problem solver, and organized. Previous experience in a fast-paced, target-driven environment and familiarity with the Welfare to Work sector or employability industry is desirable.

This job is active and accepting applications.