Employment Advisor

Trigon Recruitment Ltd; Norwich; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Annual leave

Birthday off

Pension plan

Healthcare plan

Salary reviews

Volunteer days

Employee discounts

Training & progression

Job summary

Trigon Recruitment Ltd are recruiting on behalf of a fantastic training provider for a passionate and driven Employment Advisor to join their successful and supportive team in Norwich. This role involves providing tailored employability support, career coaching, and practical guidance to help individuals overcome barriers and move into sustainable employment.

You will manage a caseload of participants, build strong relationships with participants, employers, and external partners, and work

Qualifications

• Experience in employability, recruitment, training, welfare-to-work, sales, or customer service.
• Strong communication and interpersonal skills.
• Positive, target-focused, and motivational approach.
• Ability to build rapport quickly and engage individuals from diverse backgrounds.
• Strong organisational skills to manage a busy workload.
• Self-motivated with the confidence to work independently and problem solve effectively.
• A full driving licence, or the ability to travel effectively using public transport, is required.

Responsibilities

• Manage and support a caseload of participants on their journey into employment.
• Deliver personalised employability advice, coaching, and action plans.
• Identify barriers to employment and provide effective solutions and support.
• Motivate, encourage, and challenge participants to achieve their goals.
• Build strong relationships with participants, employers, and external partners.
• Maintain accurate records and work towards agreed performance targets.
• Deliver excellent customer service and participant engagement throughout.

Skills

Communication

Interpersonal skills

Motivational approach

Organisation

Problem solving

Independent working

Driving licence

Job description

Employment Advisor
Location: Norwich
Salary: £26,500 - £29,545 (depending on skills and experience)
Hours: 37 hours per week
Contract: Full-time, permanent

Trigon Recruitment are recruiting on behalf of a fantastic training provider for a passionate and driven Employment Advisor to join their successful and supportive team in Norwich.

This is a rewarding opportunity for someone who enjoys helping others achieve their potential and is motivated by making a genuine difference in people's lives. You will work closely with participants, providing tailored employability support, career coaching, and practical guidance to help individuals overcome barriers and move into sustainable employment.

The successful candidate will manage a caseload of participants, building strong relationships and delivering a high-quality support service that empowers individuals to achieve positive outcomes.

Key Responsibilities

• Manage and support a caseload of participants on their journey into employment.
• Deliver personalised employability advice, coaching, and action plans.
• Identify barriers to employment and provide effective solutions and support.
• Motivate, encourage, and challenge participants to achieve their goals.
• Build strong relationships with participants, employers, and external partners.
• Maintain accurate records and work towards agreed performance targets.
• Deliver excellent customer service and participant engagement throughout.

Ideal Candidate

• Strong communication and interpersonal skills.
• Experience within employability, recruitment, training, welfare-to-work, sales, or customer service environments.
• A positive, target-focused, and motivational approach.
• Ability to build rapport quickly and engage individuals from diverse backgrounds.
• Strong organisational skills with the ability to manage a busy workload.
• Self-motivated with the confidence to work independently and problem solve effectively.
• A full driving licence, or the ability to travel effectively using public transport, is required.

Benefits

• 25 days annual leave plus Bank Holidays and your birthday off.
• Option to purchase additional annual leave.
• Pension Scheme (5% Employee / 5% Employer).
• Healthcare Cash Plan including life assurance.
• Annual salary review.
• Volunteer Days.
• Employee discounts and wellbeing benefits.
• Excellent training and career progression opportunities.

This is an excellent opportunity to join a respected organisation committed to supporting people into meaningful and sustainable employment while offering long-term career development and a positive working environment.