Employment Adviser - EOI

80 Reed in Partnership Ltd; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job description

Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better.

Pay Range

Working Hours/Pattern: Full-time, although we would be happy to consider applicants who are looking to work on a part-time basis. If you would like to explore this further please discuss this with the talent partner for this role. Please note our ability to accommodate flexible working arrangements will vary from role to role, dependent on business requirements.

Job Description

Are you passionate about making a difference and helping others?

Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact?

Then consider the role of Employment Adviser at Reed in Partnership!

Internal applications for this role close on 17/09/2024

*Please Note, these roles are expressions of interest only at this point. We are currently working on a number of exciting opportunities within this area and are looking to build a pipeline of talent to allow us to work quickly upon contract award. We will be in a position to be able to begin the formal recruitment process in the coming weeks and we will be in touch to discuss the next steps of your expression of interest as soon as possible.*

What is the role about?

Employment Advisers are the front line of Reed in Partnership. The main purpose of the role is to support unemployed jobseekers (our participants) with finding and sustaining employment, engage with employers and make local communities aware of the benefits of our service. Our participants are the lifeblood of our business, and providing them with an excellent service is at the very core of the Employment Adviser role.

Just some of your day-to-day responsibilities will include:

1. Meeting with jobseekers, identifying any challenges and barriers with finding employment.
2. Booking jobseekers to any relevant training courses including customer service, security, hospitality, personal development, IT literacy and many others.
3. Supporting jobseekers with CV writing and job application process.
4. Liaising with employers to identify any employment opportunities for the jobseekers.
5. Outreach work – promoting Reed in Partnership within the local community.

Key to your success in this role is to demonstrate the ability to build rapport, show empathy, motivate people and influence their perception of working.

What’s in it for you?

A generous base salary (pro-rata for part-time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:

1. 25 days annual leave (pro-rata for part-time) plus statutory bank holidays.
2. Professional & Personal Development Funds.
3. Bi-annual pay reviews.
4. Plus much more that can be found on our website.

With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.

At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values – we are fair, open and honest; we take ownership, and we work together.

To be successful in this role, we are looking for someone with:

1. Able to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities.
2. Experience of working in a customer-facing environment (i.e. Customer Services, Hospitality, Social Care, Sales).
3. Experience of working in a performance target-driven environment.
4. Willingness to travel locally (e.g. to meet customers/employers).
5. A minimum of 2 A-Levels or an equivalent Level 3 Diploma.
6. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage.

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.

We have an ongoing strategic priority to make this a great place to work. We are a family-owned company. We think this makes us unique compared to a lot of other companies. It is fundamental to the way our workplaces operate, the decisions we make and how we treat each other.

About Us

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

Contact Us

Phone: [phone]
Email: [e-mail]