Employment Adviser

80 Reed in Partnership Ltd; Peterlee; On-site; GBP 25,000 - 30,000; Part time

Job summary

A family-owned service company located in Peterlee is seeking an Employment Adviser to support unemployed jobseekers in their journey to finding and sustaining employment. This role involves meeting clients, booking training, and liaising with employers, all while promoting community awareness of services. Ideal candidates should have experience in customer service and coaching, along with 2 A-Levels or equivalent qualifications. A generous salary and flexible working are on offer.

Benefits

25 days annual leave

Professional & Personal Development Funds

Bi-annual pay reviews

Qualifications

• Demonstrate coaching/mentoring experience and persuasion skills.
• Experience in customer-facing environments.
• Willingness to travel locally.

Responsibilities

• Support jobseekers in finding and sustaining employment.
• Book training courses for jobseekers.
• Liaise with employers to create job opportunities.

Skills

Coaching and mentoring experience

Customer service experience

Performance target experience

Fluency in multiple languages

Education

2 A-Levels or equivalent Level 3 Diploma

GCSE English Language at Grade B or equivalent

Job description

Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better.

Pay Range

Job Description

Reed in Partnership has been delivering public services since 1998. We are a family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better.

Are you passionate about making a difference and helping others?

Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact?

Then consider the role of Employment Adviser at Reed in Partnership!

Internal applications for this role close on 01/08/2025

What is the role about?

Employment Advisers are the front line of Reed in Partnership. The main purpose of the role is to support unemployed jobseekers (our participants) with finding and sustaining employment, engage with employers and make local communities aware of the benefits of our service. Our participants are the lifeblood of our business and providing them with an excellent service is at the very core of the Employment Adviser role.

Just some of your day-to-day responsibilities will include:

• Meeting with jobseekers, identifying any challenges and barriers with finding employment
• Booking jobseekers to any relevant training courses including customer service, security, hospitality, personal development, IT literacy and many others
• Supporting jobseekers with CV writing and job application process
• Liaising with employers to identify any employment opportunities for the jobseekers
• Outreach work – promoting Reed in Partnership within the local community
• Key to your success in this role is to demonstrate the ability to build rapport, show empathy, motivate people and influence their perception of working

What’s in it for you?

A generous base salary (pro-rata for part time), and great flexibility with your working schedule. We offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:

• 25 days annual leave (pro-rata for part time) plus statutory bank holidays
• Professional & Personal Development Funds
• Bi-annual pay reviews
• Plus much more that can be found on our website

With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.

At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values – we are fair, open and honest; we take ownership, and we work together.

To be successful in this role, we are looking for someone with:

• Ability to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities
• Experience of working in a customer facing environment (i.e., Customer Services, Hospitality, Social Care, Sales)
• Experience of working in a performance target driven environment
• Willingness to travel locally (e.g., to meet customers/employers)
• A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. OR International Equivalents.
• Fluency in more than one language

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.

Part-Time Roles

While some roles are advertised as Full-Time, we may consider applicants seeking Part-Time work. Please discuss this with the talent partner for the role. Our ability to accommodate flexible working arrangements will vary depending on business needs.

Why work here?

We are committed to making this a great place to work. Being a family-owned company makes us unique. It influences our workplace culture, decisions, and how we treat each other. Our workplaces have received multiple awards, including three UK Employee Experience Awards in 2022: Gold for Best Talent Management Programme, Silver for Diversity and Inclusion, and Bronze for Best Large Company to Work For.

About Us

Our Work Experience reflects our culture, values, meetings, sustainability efforts, recognition programs, and most importantly, our people—self-disciplined, hardworking, curious, trustworthy, humble, and truthful. They make choices for the team, collaborate, and help us be the #1 Top Workplace locally.

Contact Us

Phone: [phone]
Email: [e-mail]