Employer Liability and Public Liability Claims Handler (6 - Month FTC)

Gallagher; Northampton; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading insurance firm in Northampton is seeking an Employer Liability and Public Liability Claims Handler for a 6-month contract. The role involves managing insurance claims up to £100,000, requiring strong analytical skills and knowledge of MOJ guidelines. Ideal candidates will have experience in an insurance or legal environment, excellent communication abilities, and proficiency in claims management software. The position offers a competitive salary and an array of benefits.

Benefits

25 days holiday plus bank holidays

Defined contribution pension scheme

Health cash plan or private medical insurance

Discounted gym membership

Employee Stock Purchase plan

Qualifications

• Proven experience in handling employer and public liability claims.
• Strong understanding of MOJ guidelines.
• Detail-oriented with strong organisational skills.

Responsibilities

• Manage and process employer liability and public liability claims.
• Conduct thorough investigations into claims.
• Liaise with clients, solicitors, and stakeholders.

Skills

Claims handling

Analytical skills

Negotiation skills

Communication skills

Organisational skills

Education

Relevant qualifications in insurance, law

Tools

Claims management software

Microsoft Office Suite

Job description

Social network you want to login/join with:

Employer Liability and Public Liability Claims Handler (6 - Month FTC), Northampton

Client:

Location:

Northampton, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

671c4179ecfd

Job Views:

11

Posted:

12.08.2025

Expiry Date:

26.09.2025

Job Description:

Overview

We are seeking a skilled and knowledgeable Employer Liability and Public Liability Claims Handler to join our team on a contract basis. The successful candidate will be responsible for managing defence insurance claims up to £100,000, ensuring efficient and effective handling of each case. This role requires a strong understanding of the Ministry of Justice (MOJ) guidelines and all relevant legal aspects related to liability claims. The position operates on a day rate basis or a fixed term contract.

How you'll make an impact

• Manage and process employer liability and public liability claims up to £100,000, ensuring timely and accurate resolution.
• Conduct thorough investigations into claims, gathering necessary documentation and evidence to support defence strategies.
• Liaise with clients, claimants, solicitors, and other stakeholders to facilitate the claims process and negotiate settlements where appropriate.
• Ensure compliance with MOJ guidelines and all legal requirements throughout the claims handling process.
• Analyse and interpret policy coverage, liability, and damages to determine appropriate action on claims.
• Prepare detailed reports and documentation for each claim, maintaining accurate records and files.
• Collaborate with internal teams and external partners to develop effective defence strategies.
• Update brokers and insureds regularly on the status and progress of claims, ensuring clear and transparent communication.
• Stay updated on industry trends, legal developments, and changes in regulations affecting liability claims.
• Provide exceptional customer service, addressing inquiries and concerns promptly and professionally.

About You

• Proven experience in handling employer liability and public liability claims, preferably within an insurance or legal environment.
• Strong understanding of MOJ guidelines and legal aspects related to liability claims.
• Excellent analytical and problem-solving skills, with the ability to assess complex situations and make informed decisions.
• Effective communication and negotiation skills, with the ability to build rapport with clients, brokers, and stakeholders.
• Detail-oriented with strong organisational skills to manage multiple claims simultaneously.
• Proficiency in using claims management software and Microsoft Office Suite.
• Ability to work independently and as part of a team in a fast-paced environment.

Education and Experience: Relevant qualifications in insurance, law, or a related field are preferred. Previous experience in a similar role is essential.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include: Three fully paid volunteering days per year, Employee Stock Purchase plan, offering company shares at a discount, Share incentive plan, HMRC approved, tax effective, stock purchase plan, Critical illness cover, Discounted gym membership, with over 3,000 gyms nationally, Season ticket loan, Access to a discounted voucher portal to save money on your weekly shop or next big purchase, Emergency back-up family care, And many more…