Employee Relations Specialists

JR United Kingdom; York; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading firm in the UK seeks an Employee Relations Specialist to manage comprehensive ER functions and support HR teams in resolving complex employee matters. This role emphasizes relationship-building, coaching, and maintaining positive workplace dynamics. Join a collaborative environment that champions personal and professional growth.

Qualifications

• Experience of working in Employee Relations is essential.
• Ability to build relationships with stakeholders at all levels.
• Experience in coaching and developing others.

Responsibilities

• Manage a varied ER workload providing support to HR teams.
• Lead consultations, restructures, and advise on sickness absence issues.
• Collaborate with HR teams for best outcomes on cases.

Skills

Communication

Coaching

Relationship Building

Attention to Detail

Conflict Resolution

Education

CIPD qualified or relevant experience

Job description

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Base Location: Birmingham, Leeds & Manchester

KPMG in the UK is part of a global network of firms that offers Audit, Legal, Tax and Advisory services. Through the talent of over 16,000 colleagues we bring our creativity, insight and experience to solve our clients’ and communities’ biggest problems. We’ve been doing this for more than 150 years.

We aim to be universally recognised as a place for great people to do their best work. A firm known for our collaborative and inclusive culture, using technology to empower and equip our people to deliver outstanding work with real flexibility – through inspiring workspaces, innovative ways to collaborate and hybrid ways of working.

With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our mission is simple: To support the UK in a connected world. It guides everything we do, underpinned by our values: Courage, Integrity, Excellence, Together and For Better.

Why Join KPMG as an Employee Relations Specialist

At KPMG we want to build and maintain positive and constructive relationships individually amongst our people, and collectively between the firm and our people. We believe that a positive climate in the workplace enables greater employee engagement and commitment, with a positive impact both on employee well-being and business outcomes.

Now is a great time to join us and be part of our new expert ER Function firmly anchored around our firm-wide values. The team will be responsible for end-to-end case management and for coaching / upskilling the business to more effectively address ER matters in the business line

We are introducing a best practice tiered approach to service delivery, including self-service for generic questions and effective triaging of incoming concerns promoting routes to resolution outside of formal cases. We have a separate team within the ER function responsible for formal investigations

By firmly anchoring Employee Relations expertise in the ER function, we are professionalising the service and creating tangible and rewarding career opportunities for ER professionals

We are committed to continuous improvement so that we can evolve our Employee Relations (ER) services and support mechanisms to be the best they can be, encouraging open communication, ensuring our colleagues can thrive both professionally and personally and building trust within our organisation.

What will you be doing?

Reporting into the ER Manager, you will manage a broad and varied ER workload across the capability providing full support, coaching and advice to PL/PM/HRBP in a wide range of ER work, including day to day running of triage process. To guide the ER Advisor’s and to promote upskilling and development in role.

• Provide detailed and comprehensive ER support, advice and guidance on complex cases and issues to PL/PM/HRBP and other leaders within the business on the full range of ER issues in line with best practice and company policy
• Supporting and leading where appropriate with consultations, restructures, redundancies and TUPE
• Ensure all advice that is given is presented and explained in a practical and workable business solution that highlights and mitigates any potential risks taking into account the commercial requirements of the business
• Lead on cases working collaboratively with the wider HR team and business to ensure best possible outcomes
• Lead on the management and resolution of sickness absence issues (including coaching PL/PM/HRBP) including Ill health capability dismissals and advising on complex OH referrals
• Be a stakeholder in the grievance process and provide further details to ERIT if needed and cascade updates to HRBPs
• Provide HR representation on the ERIT panel, hear evidence, and participate in the decision-making process
• Work on the grievance and disciplinary outcome letters collaborating with the partner and ELAT before sending it out to the individual
• Informing HRBPs of the outcome and agree with HRBPs on any learnings / actions outside of the outcome letter is taken back to the business
• In case of appeals, process the appeal via ERIT and have an independent HR representation to sit on appeal panel
• Be the main process owner for Death in Service cases and undergoes all operational and administrative aspects of the process such as, notifying stakeholders and providing wellbeing support, and contacting the next of kin
• To review and sign off Settlement Agreements

What will you need to do it?

• Experience of working in Employee Relations
• An ability to build relationships and communicate with people at all levels both written and verbal
• Experience in coaching and developing others and driving a culture of service excellence, promoting upskilling and development within the team
• Able to deal with having difficult conversations that may be of sensitive matters
• Proactively build strong and enduring relationships with key stakeholders, including clients in the business
• Excellent attention to detail
• It is expected that you will be CIPD qualified or have the relevant experience

To discuss this or wider Central Services roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG.

Our Locations:

We are open to talk to talent across the country but our core Central Service hubs for this role are:

• Birmingham
• Leeds
• Manchester

With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team.

Find out more:

Within Central Services we have a range of divisions and specialisms. Click the links to find out more below:

• Central Services (KBS) at KPMG: www.kpmgcareers.co.uk/experienced-professional/kpmg-business-services/
• Inclusivity and KPMG: www.kpmgcareers.co.uk/people-culture/being-inclusive/
• KPMG Workability and Disability confidence: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/need-support-let-us-know/

For any additional support in applying, please click the links to find out more:

• Applying to KPMG: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/
• Tips for interview: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/application-advice/
• KPMG values: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/our-values/
• KPMG Competencies: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/kpmg-competencies/
• KPMG Locations and FAQ: www.kpmgcareers.co.uk/faq/?category=Experienced+professionals