Employee Relations Specialist (HR)

The HICA Group; Hessle; On-site; GBP 31,000 - 34,000; Full time

Job summary

A nonprofit care organization located in Hessle is seeking an experienced HR advisor to manage employee relations and provide guidance to managers. You will work collaboratively on various HR projects and cases, promoting best practices within the organization. This permanent position offers competitive benefits and the opportunity for professional growth.

Benefits

Salary between £31,000 - £34,000

Wagestream access for pay

Car Maintenance Scheme

Fitness perks including discounted memberships

Wellbeing support including 24/7 assistance

Pension with contribution

Qualifications

• Proven experience in an HR advisory capacity or with exposure to complex ER cases.
• Excellent understanding of employment law and best practices.
• Willing to think outside the box to achieve best outcomes.

Responsibilities

• Providing guidance to managers on employee relations issues.
• Managing a personal caseload with monitoring of progression.
• Supporting policy updates and process reviews.

Skills

HR advisory experience

Understanding of employment law

Excellent communication skills

Job description

HICA is very proud to announce that we have a new opportunity for a proficient and dedicated individual to take the next step in their career by joining our HR Department.

Key Benefits:

• Salary – between £31,000 - £34,000 depending on experience
• Hours - 37 hours per week
• Annual leave – 33 days (inclusive of bank holidays)

Knowledge / Skills / Experience:

• Proven experience in an HR advisory capacity or with exposure to the management of complex ER cases.
• Excellent understanding of employment law and best practices.
• Excellent written and verbal communication skills, with the ability to influence at all levels.
• Willing to work flexibly to meet the needs of key customers and achieve best outcomes by thinking “outside the box”.

Benefits & Rewards:

We believe great work deserves great rewards. Here’s what you’ll enjoy:

• Wagestream – Access up to 50% of your pay instantly
• Car Maintenance Scheme – Spread the cost of MOTs and repairs
• Cycle to Work – Save up to £1,000 with Halfords
• Refer-a-Friend Bonus – Earn £250–£2,000
• Recognition Rewards – Win monthly vouchers for going above and beyond
• Career Development – Funded qualifications & clear progression paths
• Monthly Lottery – Cash prizes just for being part of the team
• Retail & Lifestyle Discounts – Save on shopping, travel, and entertainment
• Fitness Perks – Discounted gym memberships & free online workouts
• Smart Savings & Loans – Credit union access & tech purchase scheme
• Health Plans – Discounted hospital and protection cover
• Wellbeing Support – 24/7 Employee Assistance Programme
• Free Parking – On-site and hassle-free
• Pension – 5% pension contribution

Key responsibilities:

• Providing guidance to managers by supporting on a range of employee relations issues by giving advice, attending meetings and utilising templates or crafting bespoke letters depending on the scenario.
• Managing your own personal caseload, monitoring the progression of each situation via a live case management log.
• Making referrals to specialists when required in respect of employee health or absence management.
• Providing an advisory service for a range of employment life cycle matters from holiday calculations and Working Time Regulations to contractual issues.
• Become involved in a variety of HR projects, including to streamline processes and implement new strategies.
• Working collaboratively with the recruitment team to identify the key needs of your services and supporting recruitment and onboarding processes.
• Recognising any analysing recurring issues/trends and taking ownership to identify the root-cause(s) before implementing agreed solutions.
• Provide ongoing and training of manager to ensure adherence to HR policy and promoting best practice.
• Supporting the HR Business Partner with change management exercises across the group e.g. shift pattern reviews, restructures.
• Supporting with policy updates and process reviews, ensuring the implementation of internal practices.

Reporting to the HR Business Partner and with support from the established wider team, the ideal candidate must be able to manage their own caseload to achieve a balance between working proactively and providing an efficient reactive operational service. You will gain exposure to a wide range of employee relations matters, including long-term sickness cases, investigation meetings and disciplinary hearings, ensuring all issues are addressed to the highest standard.

The successful applicant will work closely with managers across the company to strengthen our advisory capacity by playing a key role in the running of our residential and homecare services. We want to find the right person to join our department, who appreciates the importance of teamwork and collaboration. We welcome applications from experienced HR professionals who want to continue their own personal development or those who possess a good foundation knowledge of ER, wishing to progress. By managing your own complex employee relations cases, this is a fantastic opportunity to broaden your knowledge with exposure to a wide range of HR related matters.

As a team, we are always constantly learning and reviewing our processes to deliver the best service possible. An integral aspect of this role is the opportunity for reflection on many subjects, to ensure consistency throughout our practices.

This is a permanent position primarily based at our Head Office located within the scenic Hesslewood Country Business Park near the Humber Bridge. Some travel will be required on occasion to our services, so access to own vehicle is essential.

Additional Information:

HICA Group are a ‘Not for Profit’ organisation providing a range of care services to older people and people with learning difficulties both within residential and nursing homes and within the community. We employ approximately 1800 colleagues across Yorkshire, Lincolnshire and Lancashire with our Head Office based in Hesslewood Country Business Park.