Employee Relations Specialist - FTC to 31 December 2027

WTW group; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Annual leave 25 days

Hybrid work options

Private healthcare

Life insurance

Pension scheme

Volunteer day

EV car scheme

Share scheme

Cycle to work

Dental cover

Optical cover

Job summary

WTW is seeking an Employee Relations Specialist to provide end-to-end ER case management across GB segments, reporting to the Head of Employee Relations. You will partner with ER Specialists and HRBPs to support managers and ensure consistent, compliant handling of disciplinary actions, performance issues, grievances and absence management.

The role involves developing guidance, tools and templates, identifying ER trends, supporting TUPE and redundancy projects, and contributing to training to

Qualifications

• Experience in HR with focus on Employee Relations and policy guidance.
• Knowledge of TUPE, M&A and collective consultation.
• Proficiency with MS Office applications (Excel, Word, PowerPoint).
• Bachelor's degree preferred.
• Discretion and confidentiality at all times.
• Critical thinking with minimal supervision.
• Collaborative and influential communicator.
• Organised and able to manage multiple priorities.

Responsibilities

• Provide end-to-end ER case management for disciplinary actions, performance issues, grievances, and absence management.
• Build trusted relationships with managers and HR colleagues to resolve ER issues.
• Ensure guidance on HR policies and employment law is up to date.
• Support TUPE and redundancy projects with due diligence and timelines.
• Guide line managers on meeting prep and conducting meetings.
• Identify training to foster constructive ER culture.
• Provide support for peak periods and broader HR priorities.
• Work with ER Lead to flag cases with potential regulatory breaches.

Skills

Employee Relations

Coaching managers

HR policies

Discretion

Communication

Education

Bachelor's degree

Tools

MS Office

Excel

Word

PowerPoint

Job description

This job is with WTW, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

Description

Reporting to the Head of Employee Relations – GB the Employee Relations Specialist will support across all of the WTW Segments [Health, Wealth and Career (HWC), Risk and Broking (R&B) and Corporate] in providing an end-to-end employee relations case management for employee relations issues, helping to ensure a fair and consistent approach that aligns with organisational policies and procedures.

This role works in partnership with other Employee Relations Specialists and the Employee Relations Leads to support Managers and helps identify trends, develop HR guidance, common tools, templates and approaches to effectively manage employee relations matters and to meet employment law requirements.

This position will also support on key projects associated with the Employee Relations team and will work in close partnership with Legal, Compliance and HRBPs across GB.

The Role:

• Provide effective case management of issues such as disciplinary action, performance management, grievances, absence management and facilitation of termination and exit processes for involuntary separations.
• Develop strong and consultative relationships with managers, leaders and other HR colleagues as a trusted employee relations specialist to help identify employee relations issues, using experience and judgment to bring the issues to resolution.
• Ensure HR and Employment Law knowledge is up to date and advice is given in line with law and best practice and provide guidance on HR policies, practices and procedures.
• Provide project management support and data analysis/review to identify ER trends and ensure TUPE and redundancy projects are completed consistently and efficiently with required due diligence and within required time frames.
• Ensure Line Managers are clear on how to conduct meetings, including advice on meeting preparation and how meetings should be chaired and concluded.
• Identify and drive ideas and training programmes to foster a constructive employee relations culture to achieve a business that is fair, respectful and consistent.
• Provide other support as needed within the Employee Relations team for projects and peak capacity periods as well as broader HR team priorities.
• Work with the Employee Relations Lead to identify any employment relations cases that have potential regulatory conduct rule breaches.

Qualifications

What you'll bring:

• Proven experience within a Human Resources function with a focus on Employee Relations, HR policies/processes and coaching of managers.
• Strong knowledge of general human resources policies and procedures and employment law including TUPE, Mergers and Acquisitions and collective consultation
• Proficiency in MS Office i.e., Excel, Word, PowerPoint.
• Bachelor's degree preferred.
• Handles all matters with discretion and maintains the highest level of confidentiality of all information at all times.
• Demonstrates strong critical thinking skills, being highly efficient and able to work with limited supervision in a virtual environment.
• Creative problem solver and ability to manage through ambiguity.
• Strong collaboration and influencing skills including verbal and written communications.
• Organised, highly motivated and demonstrates agility and ability to manage multiple priorities in a fast-paced environment.

What we offer:

• Enjoy a benefits package designed to help you thrive, both professionally and personally.
• You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge.
• Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind.
• Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.
• We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community.
• On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more.
• Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants.