Employee Relations Specialist

James Andrews Recruitment Solutions Ltd; Northampton; Hybrid; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Hybrid work

Job summary

James Andrews Recruitment Solutions Ltd in Northampton is seeking an Employee Relations Specialist for a permanent role within a fast-paced HR Shared Services team. The role offers hybrid working and a salary up to £40,000 per annum.

You will handle high-volume ER matters, coach managers, log advisory calls, manage end-to-end casework, sickness cases and contribute to policy improvements while ensuring compliance and good stakeholder relationships.

Qualifications

• At least 2 years’ experience in an HR role with ER case handling (disciplinaries, grievances, appeals)
• Excellent written and verbal communication with ability to influence at all levels
• Up-to-date knowledge of employment law and data protection principles

Responsibilities

• Providing first-class ER advice to colleagues, managers and senior leaders
• Coaching managers and senior leaders towards effective outcomes and resolutions
• Logging advisory calls on a CRM tool and ensuring advice is compliant and aligned to policies
• Managing ER casework end-to-end including disciplinaries, appeals and grievances
• Managing long-term sickness and medical review cases across regions
• Contributing to ER policies, guidelines and template letters
• Supporting ER-related business projects and attending complex hearings or meetings

Skills

ER cases

Stakeholder management

Casework

Disciplinaries

Grievances

Long-term sickness

HR advice

Communication

Job description

We have an exciting permanent opportunity for an Employee Relations Specialist to join a fast-paced HR Shared Services team in Northampton.

Paying up to £40,000 p/a and offering hybrid working, this opportunity will suit someone with at least a few years experience in a high volume employee relations experience, confident in building relationships with stakeholders of all levels.

Duties will include, but are not limited to:

• Providing first-class specialist advice and guidance on high-volume Employee Relations matters to colleagues, managers and senior leaders
• Partnering with managers and senior leaders to coach them towards effective outcomes and resolutions of ER issues
• Logging advisory calls on a CRM tool and ensuring advice is commercial, impartial, consistent, legally compliant and aligned to company policies
• Managing dispute resolution casework end-to-end, including disciplinaries, appeals and grievances
• Managing long-term sickness and medical review cases across an allocated region or business area
• Contributing to the continuous improvement of Employee Relations policies, guidelines and template letters
• Supporting ER-related business projects and, where required, attending complex hearings or meetings

About You:

• At least two years’ experience in an HR role, with experience handling ER cases such as disciplinaries, grievances, appeals and long-term sickness
• Excellent written and verbal communication skills, with the ability to influence at all levels and handle complex cases remotely
• Strong organisation, administration and planning skills, with up-to-date knowledge of employment legislation and data protection principles