Employee Relations Specialist

Fitzgerald

London

Hybrid

GBP 50,000 - 55,000

Full time

14 days+

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Benefits offered by this job

Competitive salary

25 days holiday plus bank holidays

Monthly homeworking allowance

Career qualifications support

4% employer pension contributions

Employee assistance programme

Life assurance at 4 times basic salary

Unlimited remote GP appointments

Health and wellbeing benefits

Job summary

A leading HR consulting firm in London is seeking an Employee Relations Specialist to manage complex employee relations cases. The role involves advising clients, drafting policies, and supporting internal teams. The ideal candidate will have a solid grasp of employment law and strong communication skills. This position offers a competitive salary and flexible working patterns, with a hybrid work model that includes remote and onsite responsibilities.

Qualifications

Experience in handling complex employee relations cases including grievances and disciplinary actions.
Strong understanding of employment law and its application in a business context.
Ability to communicate effectively and provide straightforward advice.

Responsibilities

Manage high-risk employee relations cases and conduct investigations.
Draft policies and procedures tailored to client needs.
Advise internal service teams on employee relations queries.
Build and maintain strong client relationships.

Skills

Employment law knowledge

Communication

Client relationship management

HR experience

Conflict resolution

Job description

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Job type: Full-time or 30 hours per week, permanent

Salary: Circa £50,000 - £55,000 per annum FTE, depending on experience and location

Location: This is a hybrid role where you’ll be mainly based from home but there’ll be regular travel for client and internal meetings.

What you’ll be doing You’ll be a key part of our Employee Relations team, helping clients deal with a wide range of workplace challenges. Your role will involve reviewing and advising on complex employee relations cases like grievances, disciplinary matters, and investigations, always aiming for the best possible outcomes. You’ll guide clients through important business change processes such as redundancies, restructures, and TUPE transfers, making sure they take the right legal and commercial steps. You’ll also draft clear, practical policies, procedures, and letters that reflect each client’s culture. Working closely with the People Partnering team, you’ll share your expertise to help them deliver top-quality advice and support. Alongside managing client cases, you’ll lead projects around new ways of working and help develop internal tools and training materials to strengthen the whole team. Your responsibilities will be many and varied, but never boring. Here’s a glimpse into your day-to-day role:

Manage high-risk and sensitive employee relations cases (e.g. disciplinary, grievance, whistleblowing), including investigations, hearings, and drafting outcomes.
Review a wide range of ER and business change documentation (drafted by the People Partnering Team) to ensure clarity, compliance, and consistency.
Draft bespoke policies, procedures, handbooks, and employment contracts tailored to each client’s needs and culture.
Support and guide internal service teams on complex ER and change-related queries, ensuring advice is timely, practical, and commercially sound.
Build and maintain strong relationships with a portfolio of clients, delivering proactive support and becoming a trusted strategic partner.
Keep accurate and detailed time records using Accelo, ensuring all work aligns with project scopes and billing expectations.
Stay up to date with employment law and best practice, sharing knowledge internally and delivering training to colleagues.
Contribute to business growth by supporting in new client meetings and identifying opportunities for additional support.

About youYou’re an experienced HR professional who loves helping people and solving tricky employee relations issues. You’ve supported organisations with all types of ER cases - whether that’s disciplinaries, grievances, redundancies, or something just as challenging - and you’re comfortable dealing the complexities that come with it head on.

You have a solid grasp of employment law and know how to apply it in a practical, clear, and commercially sensible way. You’re confident advising senior leaders, handling difficult conversations, and spotting potential risks before they become problems.

Communication comes naturally to you. You’re great at breaking down complex ER issues into straightforward advice that clients can trust and feel supported by. You’re organised and calm under pressure, juggling multiple priorities without losing sight of the details or quality.

People often turn to you for guidance, and you’re happy to share your knowledge and support the wider team. Above all, you genuinely care about doing the right thing and making a positive difference for the clients and colleagues you work with.

The Perks:We’re probably biased, but we think this role is exciting, interesting, fun, challenging, full of growth opportunities… we could go on. All that aside, we also offer:

Competitive salary, Circa £50,000 - £55,000 per annum FTE.
25 days holiday when you start employment with us, 27 days after 1 year service, 29 days after 2 years’ service + bank holidays.
Career qualifications supported and paid for where relevant with progression and development opportunities.
Monthly homeworking allowance and all equipment provided.
Many flexible working patterns to make sure you have a good balance between your work and home life.
A wide range of support in your role internally and externally and a hugely supportive and friendly team.
4% employer pension contributions, with a minimum of 4% employee contributions.
Shopping discounts platform, flu vaccinations and technology and cycle to work salary sacrifice schemes.
Paid for social events and virtual get-togethers.
Employee assistance programme.
Life assurance at 4 times basic salary.
Unlimited remote GP appointments available 24/7.
A range of other health and wellbeing benefits.

How To Apply

There are a few stages in our application process that help you get to know us as much as they help us get to know you. This includes a virtual interview, a written assessment, psychometric testing, and a concluding in-person meeting.

If this sounds good, and you think Fitzgerald could be the place for you, APPLY NOW. We can’t wait to hear from you!

Closing date: Friday 5th September 2025.

We reserve the right to close this advertisement early if we receive a high volume of suitable applications or are able to fill the position faster than originally anticipated.

We believe our team should reflect all parts of society at every level of the organisation. That’s why one of our top priorities is crafting a clear strategy and action plan to achieve our diversity and inclusion goals.

We’re all about finding the best person for the job - no exceptions. Every candidate and employee gets a fair shot, no matter their age, disability, gender identity or expression, race, ethnicity, religion, sex, sexual orientation, or any other characteristic that makes them who they are.

From shortlisting to interviews to final selection, we’re committed to applying equal opportunities every step of the way.

Above all, we’re creating a workplace where everyone feels included, respected, and able to bring their whole self to work. Because dignity and respect aren’t just nice-to-haves - they’re non-negotiable.

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