Employee Relations Partner/Specialist

Ardonagh Specialty; City Of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the insurance sector is seeking an Employee Relations Partner/Specialist to join their team in London. This full-time position offers a diverse and supportive work environment, where you'll provide key HR support, focusing on employee relations and policy implementation, while enjoying a range of benefits such as a competitive salary, flexible working arrangements, and a strong focus on employee wellbeing.

Benefits

Employer pension contribution of 10%

Life Assurance at X4 of your base salary

Private Medical Insurance

Competitive salary

Generous Annual Leave entitlement

Qualifications

• Proven experience in a similar advisory role with strong knowledge of employment law.
• Experience in regulated environments, particularly in Financial or Professional Services.
• Strong communication skills with a collaborative approach.

Responsibilities

• Provide expert HR advice to managers on employee relations and performance management.
• Manage complex employee relations cases including grievances and disciplinary actions.
• Develop and implement HR policies in line with legal standards.

Skills

Conflict Resolution

Analytical Skills

Organizational Skills

Interpersonal Skills

Education

CIPD Associate Membership

Tools

Microsoft Office

Job description

Job Title:Employee Relations Partner/Specialist

Location: London/Hybrid (Typically 2/3 days in the office)

Type: Full time – Permanent (If you are a job share partnership, work reduced hours, or any other way of working flexibly, please do still get in touch)

At Ardonagh Specialty, we provide much more than just a workplace. We are dedicated to fostering skill development and knowledge within a team that is passionate about their work, values their Employees, and truly celebrates diversity.

Working at Ardonagh Specialty means you’ll be part of The Ardonagh Group. We are proud of our innovative environment offering many opportunities for growth across the wider group. Employees regularly move between our united teams, and we encourage you to make your role your own.

Our offices are lively and exciting places to be, but we understand that life needs flexibility, and offer a genuinely flexible approach to working. If you are looking to join a thriving, energetic business with exciting plans, this role could be an ideal fit for you.

What we can offer:

We offer much more than just an inclusive culture with apprenticeships, study support, participation in our annual Spotlight Awards, Community Trust, Sports Teams, office socials, events and so much more. All of this with a supportive management team as well as working alongside some of the industry’s top talent.

You’ll have access to wellbeing programs, fantastic discounts across many big-name businesses including supermarkets, gym memberships, restaurants, and healthcare cash plans etc.

Further perks of working with us (Fixed benefits):

• Employer pension contribution of 10% (providing you, the Employee provides 5%).
• Good work life balance - flexibility to suit you.
• Competitive salary.
• Life Assurance at X4 of your base salary.
• Group Income Protection.
• Generous Annual Leave entitlement.
• Private Medical Insurance.
• Group annual bonus scheme.

Manager says:

This role will be reporting tothe Head of People Services, this role supports the delivery of a compliant, efficient, and people-focused People service across the Ardonagh Specialty Platform. You will provide generalist HR support across the employee lifecycle, with a strong focus on employee relations, policy implementation, and regulatory compliance. The role collaborates closely with stakeholders across the business and the wider People & Culture team, including Heads of HR, Business Partners, Talent Acquisition, Reward, L&D, along with the Group’s centralised HR Operations team.

Key Responsibilities

• Provide balanced, informed and expert HR advice to managers on policies, employee relations and performance management.
• Manage complex ER cases, including disciplinary actions, grievances, and performance improvement plans.
• Conduct fair and objective investigations and recommend appropriate outcomes.
• Support TUPE processes, redundancies, and organisational change initiatives.
• Collaborate with managers to ensure HR practices align with policy and best practice.
• Assist the Heads of HR and Business Partners with casework and strategic initiatives.
• Develop and implement HR policies in line with legal and regulatory standards.
• Monitor employee engagement and analyse HR data to inform improvements.
• Deliver training and coaching to managers on HR practices and employee relations.
• Maintain accurate HR records and ensure data integrity in HR systems.
• Liaise with third-party providers (e.g., payroll) to ensure accurate processing.
• Promote a positive, inclusive, and compliant workplace culture.
• Assist in producing monthly HR metrics report.
• Work collaboratively across the People & Culture function and Group HR.

Requirements:

• Proven experience in a similar advisory role with strong knowledge of employment law and employee relations.
• Skilled in conflict resolution, mediation, and handling sensitive matters confidentially.
• Strong analytical, organisational, and multitasking skills.
• Excellent communication and interpersonal skills with a collaborative, inclusive approach.
• Experience in regulated environments; Financial or Professional Services preferred.
• Commercial awareness and sound business acumen.
• Working knowledge of core HR functions (L&D, Reward, Operations).
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• CIPD Associate membership or actively working towards qualification.

Person Specification

• Able to manage multiple priorities and meet tight deadlines using initiative in a fast-paced environment.
• High attention to detail and strong written and verbal communication skills.
• Confident in influencing and constructively challenging stakeholders.
• Professional, credible, and responsive in approach.
• Flexible and adaptable to changing business needs.
• Detail-oriented facilitator and someone who is happy to get stuck in and be a hand on advisor.
• Confident in navigating complex interpersonal dynamics.
• Builds strong relationships with managers and HR colleagues across the business.

Think you don’t meet every requirement?

We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can thrive . If you’re excited about this role, but your experience doesn’t perfectly match what we are looking for, please apply anyway. You might just be the right fit for the job, or other opportunities we may have within the wider Group.

Interview Process:
At Ardonagh Specialty, we have a straightforward interview process to ensure the best fit for both you and the company:

• Submit your application with your CV, emphasising your skills and experience related to the job.
• Our Talent Acquisition team will then arrange a call where they can tell you more about the role and the team. We want to learn about your motivation and goals, what you can bring to Ardonagh Specialty, and answer any immediate questions.
• If successful, you will generally be invited to engage in a 1-hour interview with the Hiring Manager and selected team members, via teams or in person. We will discuss our technologies, key skills, and team dynamics and provide further opportunity to ask any questions. This is your chance to voice your thoughts on the role and we will outline our expectations and ensure this role aligns with your ambitions for the future.
• Depending on the role, you may be invited to attend a second stage interview with further members of the team.

If successful or unsuccessful, we always try and move quickly in presenting an offer or providing feedback.

We truly value the diversity of our teams and as a Group, we are committed to supporting and welcoming individuals from all backgrounds, as we appreciate every perspective is a significant part of our success. Should you require any reasonable adjustment throughout the recruitment process, please do not hesitate to let a member of the Talent team know.

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