Employee Relations Partner

People Management magazine; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

People Management magazine in West London is seeking a highly experienced Employee Relations (ER) Specialist to join a forward-thinking organisation in one of their new Employee Relations Partner roles, based in West London.

You will manage complex ER cases within a unionised environment, supporting a proactive, resolution-focused culture and enabling transformative justice across the employee experience.

Qualifications

• Significant experience in employee relations, especially in unionised environments.
• Experience with the Resolution Framework is preferred.
• Strong knowledge of current employment law and staying up to date with legislation.
• Experience with restorative practices and transformative justice.

Responsibilities

• Receive and triage resolution requests for the Resolution Centre.
• Recommend paths to resolution based on triage outcomes.
• Provide guidance to parties early in the resolution process.
• Lead early resolution of complex cases where relationships have broken down.
• Apply transformational justice practices to outline options.
• Recommend resources and tools to support resolution.
• Coach managers to manage performance and absence with expert advice.
• Develop understanding of business areas to assist managers with tactical interventions.

Skills

ER experience

Unionised environment

Resolution Framework

Employment law knowledge

Restorative justice

Job description

We are looking for a very experienced ER Specialist to join a forward thinking organisation in West London in one of their new Employee Relations Partner roles.

To be considered you need extensive experience managing complex ER cases in a unionised environment

This is a fantastic opportunity to manage employee relations from a very proactive, impactful position.

You’ll play a key role as a member of the People Business Partnering Team and the Resolution Centre, establishing, embedding, and operating the organisation’s Resolution Framework.

With responsibility for handling issues and concerns raised by colleagues within the organisation, and often being the first person that a party com es in contact with when an issue is raised, you will play an important role in helping colleagues resolve conflict and set a resolution-friendly culture, based on transformative justice.

Your Contribution

Work collaboratively with the Director, Head of Service, and your colleagues to ensure that the employee journey and experience is the very best that it can be.

Contribute to the delivery of a first class, modern and inventive people business partnering service by taking a lead role in the operational delivery of our Resolution Framework.

This Will Involve

• Receiving requests for resolution on behalf of the Resolution Centre and triaging cases using the Resolution Index.
• Recommending routes to resolution based on results of the triage assessment.
• Providing guidance and expertise to parties at the early stages of resolution and leading the early resolution of complex cases where relationships have broken down.
• Using transformational justice practices to clearly outline resolution options and guide parties through the process.
• Recommending resources and support tools for parties going through a resolution.
• Implementing early resolution approaches such as facilitated conversations, mediation, and coaching.
• Coach and support managers, enabling them, to effectively manage their people by providing expert advice and consultancy in relation to performance and absence management.

You will also develop an understanding of business areas and using insight, information and intelligence, assist managers in appropriate tactical people interventions.

What We Are Looking For In YOU

The things about you that are most important:

• You will bring significant employee relations experience and expertise in a unionised environment - this is essential
• Ideally you will have experience of working with the Resolution Framework
• You will have a very strong working knowledge of employment law and demonstrate you are up to date with legislation
• You have experience in restorative practices and transformative justice