Employee Relations Manager

CRA GROUP RECRUITMENT AND PAYROLL LTD; Kingston upon Thames; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading recruitment firm seeks an Employee Relations Manager for a 3-month contract in Kingston upon Thames. The role involves providing guidance on employee relations issues and supporting managers with compliance and organizational change. Ideal candidates must have experience in public sector HR and strong UK employment law knowledge. This full-time position requires an on-site presence of 2–3 days a week.

Qualifications

• Proven experience of managing complex employee relations casework within a local authority or large public sector organisation.
• Strong knowledge of UK employment law and HR best practice.
• Excellent interpersonal and communication skills.

Responsibilities

• Provide expert guidance on a range of employee relations issues.
• Support organisational change processes.
• Advise managers on investigations and ensure compliance.

Skills

Experience managing complex employee relations casework

Strong knowledge of UK employment law

Excellent interpersonal skills

Ability to produce clear policy documents

Collaborative team player

Tact and professionalism

Job description

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Employee Relations Manager, Kingston upon Thames

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Client:

CRA GROUP RECRUITMENT AND PAYROLL LTD

Location:

Kingston upon Thames, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

d36bd720377f

Job Views:

4

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Job Description
3 months contract with a Local Authority Job Summary:
• An opportunity has arisen for two experienced Employee Relations Managers to join a fast-paced, people-focused HR service.
• This influential role, while not involving direct line management, plays a vital part in supporting managers and leaders with complex employee relations matters and driving improvements in workforce culture, engagement, and compliance.
Key Duties/Accountabilities (Sample): • Provide expert guidance and case management on a wide range of employee relations issues, including disciplinary, grievance, capability, ill health, and performance matters.
• Support organisational change processes, such as restructures, TUPE transfers, and consultations.
• Advise managers on investigations and ensure compliance with employment legislation and internal policies.
• Represent HR at formal hearings and support the conduct of robust, fair procedures.
• Contribute to the development and revision of HR policies and procedures in line with legal and organisational requirements.
• Work closely with senior leaders, line managers, staff, and trade unions to build effective working relationships.
• Support strategic workforce planning and wider organisational development initiatives.
• Promote a positive and inclusive working environment by helping to resolve issues proactively and constructively.
Skills/Experience: • Proven experience of managing complex employee relations casework within a local authority or large public sector organisation.
• Strong knowledge of UK employment law and HR best practice, with the ability to interpret and apply legislation effectively.
• Demonstrable experience in supporting organisational change, including restructures and TUPE processes.
• Excellent interpersonal and communication skills, with the ability to build credibility and trust across all levels of the organisation.
• Ability to produce clear, concise policy documents and HR guidance.
• A collaborative team player, committed to continuous improvement and high professional standards.
• Confident in managing sensitive issues with tact, discretion, and professionalism.
Additional Information: • Expected duration is up to 3 months but potentially with possibility of further extension.
• This role is full-time (36 hours per week), with a required on-site presence of 2–3 days per week to support formal processes and hearings.


Requirements
• Proven experience of managing complex employee relations casework within a local authority or large public sector organisation. • Strong knowledge of UK employment law and HR best practice, with the ability to interpret and apply legislation effectively. • Demonstrable experience in supporting organisational change, including restructures and TUPE processes. • Excellent interpersonal and communication skills, with the ability to build credibility and trust across all levels of the organisation. • Ability to produce clear, concise policy documents and HR guidance. • A collaborative team player, committed to continuous improvement and high professional standards. • Confident in managing sensitive issues with tact, discretion, and professionalism.