Employee Relations Manager

Catalyst Partners; Birmingham; On-site; GBP 35,000 - 50,000; Full time

Job summary

Catalyst Partners is seeking an Employee Relations Case Manager to join their teams in Birmingham or Bristol. In this mid-senior level role, you will manage employee relations issues ensuring compliance with workplace policies. The position calls for experienced professionals who excel in communication and can navigate complex legal requirements effectively. This is an opportunity to make a meaningful impact on employee experiences across multiple business units.

Qualifications

• Strong experience in an ER advisory or case management role.
• In-depth knowledge of UK employment law and HR best practice.
• Ability to handle sensitive issues with professionalism.

Responsibilities

• Manage a diverse caseload of employee relations matters.
• Provide expert guidance on ER policies and employment law.
• Lead on complex ER cases including grievance and performance.

Skills

Communication

Stakeholder Management

Influencing

Education

CIPD qualification

Job description

Job Opportunity: Employee Relations Case Manager

Location: Birmingham or Bristol

Catalyst Partners are working with a multinational, matrix organisation to recruit an experienced Employee Relations Case Manager. This is an exciting opportunity to join a fast-paced, collaborative environment where you’ll play a key role in shaping a positive employee experience across multiple business units and geographies.

The Role

As an Employee Relations Case Manager, you’ll be responsible for managing a diverse caseload of employee relations matters, ensuring fair, consistent, and legally compliant outcomes. You’ll partner with HR teams, line managers, and legal advisors to support a culture of trust, accountability, and continuous improvement.

Key Responsibilities

• Lead on complex ER cases including disciplinary, grievance, performance, and absence management.
• Provide expert guidance to managers and HR colleagues on ER policies, procedures, and employment law.
• Ensure consistency in ER case handling across a matrix structure.
• Collaborate with legal and compliance teams to manage risk and ensure policy alignment.
• Identify ER trends and contribute to proactive people strategies.
• Support the development of ER capability across the business through coaching and training.
• Maintain accurate and confidential case documentation in line with GDPR and internal standards.

What We’re Looking For

• Strong experience in an ER advisory or case management role, ideally within a matrix or multi-site organisation.
• In-depth knowledge of UK employment law and HR best practice.
• Excellent communication, influencing, and stakeholder management skills.
• Ability to handle sensitive issues with professionalism and discretion.
• CIPD qualification (or working towards) is desirable.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Staffing and Recruiting

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