Employee Relations Investigation Lead

Citigroup Inc.; London; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a VP Employee Relations Lead Investigator to join their dynamic team. This role involves investigating HR-related concerns, managing the entire investigative process, and ensuring compliance with employment policies and laws. You will collaborate with various stakeholders, provide thorough reports, and contribute to a workplace where everyone feels valued. With a commitment to employee well-being and a hybrid working model, this is an opportunity to make a significant impact in a global organization dedicated to growth and progress. If you are self-motivated, detail-oriented, and ready to take on a challenging caseload, this position is perfect for you.

Benefits

Generous holiday allowance starting at 27 days

Discretional annual performance-related bonus

Private medical insurance

Employee Assistance Program

Pension Plan

Paid Parental Leave

Special discounts for employees

Access to learning and development resources

Qualifications

• Experience in HR and Employee Relations investigations is required.
• Strong knowledge of investigation processes and employment laws.

Responsibilities

• Investigate HR-related concerns and manage the end-to-end investigative process.
• Communicate findings to management and stakeholders effectively.
• Facilitate disciplinary hearings and draft outcome letters.

Skills

Human Resources

Employee Relations investigations

Analytical skills

Verbal communication

Written communication

Attention to detail

Ownership and accountability

Organizational skills

Education

Bachelor’s/University degree

Job description

Are you looking for a career move that will put you at the heart of a global financial institution? By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The VP Employee Relations (ER) Lead investigator is an experienced employee relations practitioner and investigator, applying technical expertise, analytical abilities and interpersonal skills to investigate and address material workplace issues within Citi’s businesses and functions across multiple geographies.

What you’ll do

• Investigate HR related concerns raised through the Ethics Office and other channels (such as formal grievances), primarily relating to allegations of discrimination, harassment and retaliation.
• Responsible for the end-to-end investigative process, including planning, interviews, e-discovery, documentation review and report writing.
• Summarise findings of investigations in Reports of Investigation and grievance outcome letters that are accurate, clearly written, and thorough.
• Determine appropriate resolution of all allegations and findings, including assessing severity of substantiated findings in accordance with policies and procedures.
• Communicate findings as appropriate to management (including senior management), HR, and reporting parties across the franchise.
• Partner with internal stakeholders including HR Business Partners, Legal HR, Compliance, Citi Security and Investigative Services.
• Effectively manage a varied and challenging caseload of investigations to meet expected timeframes for completion.
• Provide regular and ad-hoc updates on the status and trending outcome of investigations to management and stakeholders.
• Facilitate and/or participate in Disciplinary Review Panels and disciplinary hearings, providing summaries of investigations and guidance to Panels to ensure consistent determination of disciplinary action.
• Draft disciplinary outcome letters which clearly articulate disciplinary decisions and their rationale.
• Appropriately assess risk, demonstrating consideration for Citi's reputation and safeguarding the company, including applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.

What we’ll need from you

• Relevant experience, with a focus in Human Resources and/or Employee Relations investigations required.
• Strong knowledge of end-to-end investigation processes and protocols.
• Knowledge of employment policies, practices, and employment laws and regulations.
• Excellent verbal communication and writing skills.
• Self-motivated and with excellent attention to detail and accuracy.
• Strong analytical and organizational skills.
• Consistent demonstration of ownership and accountability (driven to “do the right thing”).
• Ability to work well in a fast-paced, collaborative, intense environment, and across multiple time zones.
• Bachelor’s/University degree or equivalent experience.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
• A discretional annual performance related bonus.
• Private medical insurance packages to suit your personal circumstances.
• Employee Assistance Program.
• Pension Plan.
• Paid Parental Leave.
• Special discounts for employees, family, and friends.
• Access to an array of learning and development resources.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Job Family Group: Human Resources

Job Family: Employee Relations

Time Type: Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.