Employee Relations Business Partner

JR United Kingdom; Stoke-on-Trent; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading Managed Services provider seeks an Employee Relations Business Partner in Stoke-on-Trent. This role involves providing comprehensive HR advisory support, managing employee relations cases, and ensuring compliance with employment law. Ideal candidates should have extensive experience in HR and strong communication skills, making significant contributions throughout the employee lifecycle.

Qualifications

• Extensive experience in managing Employee Relations cases.
• Strong knowledge of employment legislation and GDPR.
• Excellent communication and influencing skills.

Responsibilities

• Advises managers on Employee Relations matters.
• Handles Employee Relations cases.
• Maintains accurate HR data and reports.

Skills

Employee Relations

Employment Law

Customer Service

Communication

Influencing Skills

Education

HR advisory background

Tools

HR systems

Job description

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Employee Relations Business Partner, Stoke-on-Trent

Client: Tate Recruitment

Location: Stoke-on-Trent, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 1

Posted: 04.06.2025

Expiry Date: 19.07.2025

Job Description:

ER Specialist (You must have extensive employee relations experience)

Location: Luton

Hybrid, 40K

Our client, a global Managed Services and Specialist Staffing provider, is looking for an ER Partner to join their growing team. The role involves providing customer-focused, responsive, accurate, and pragmatic HR advice and support to managers, employees, and flexible workers, in line with company policies, internal procedures, and legal requirements.

The Business

• Acts as an "ambassador" of the Group, working in line with company culture and values.
• Understands the company brands and their offerings.
• Delivers first-class advisory services on employment and employee relations matters.
• Provides positive customer experiences throughout the employee lifecycle.

Key Responsibilities

Advice and Guidance:

• Advises managers on Employee Relations matters, ensuring compliance with best practices, policies, and legislation.
• Manages cases related to disciplinaries, performance, grievances, absence, TUPE, redundancy, and ACAS.
• Builds effective relationships to promote good employee relations.
• Supports client calls and HR queries, referring to colleagues when necessary.
• Maintains up-to-date policies and guidelines.
• Liaises with payroll and HR admin teams for process continuity.

Case Management:

• Handles Employee Relations cases, ensuring timely responses aligned with statutory and company standards.
• Drafts and reviews relevant documentation.
• Supports and advises on various employment sector cases, including ACAS early conciliation.
• Facilitates occupational health referrals and manages query systems.

Technology and HR Systems:

• Maintains accurate HR data and reports.
• Ensures all cases are documented correctly and policies are accessible.
• Manages data in compliance with GDPR and internal policies.

Relationship Management:

• Develops collaborative relationships with managers, HR Business Partners, and colleagues.
• Liaises with HR partners to provide timely support.

Change Management:

• Supports organizational change as a change agent.
• Advises managers on structural changes, employment legislation, and risk mitigation.
• Keeps up-to-date with employment law and HR best practices.

Projects:

• Collaborates with the People team on departmental objectives.
• Reviews and updates Employee Relations materials.

Experience and Skills

• HR advisory background with strong Employee Relations and Employment Law knowledge.
• Experience managing end-to-end Employee Relations cases.
• Confident approach with solid understanding of employment legislation and GDPR.
• Knowledge of HR systems and organizational skills.
• Excellent customer service, communication, and influencing skills.
• Experience in corporate or professional services sectors, managing diverse employee types.
• Knowledge of TUPE processes and redundancy/restructure management.