ER Specialist (You must have extensive employee relations experience)
Location: Lincoln, UK
Salary: 40K
Our client, a global Managed Services and Specialist Staffing provider, is looking for an ER Partner to join their growing team. The role involves providing customer-focused, responsive, accurate, and pragmatic HR advice and support to managers, employees, and flexible workers in line with company policies, internal procedures, and legal requirements.
About the Business
- Acts as an "ambassador" of the Group, working in line with company culture and values.
- Understands the company brands and their unique offerings.
- Delivers a first-class advisory service on employment and employee relations matters.
- Provides positive customer experiences throughout the employee lifecycle.
Key Responsibilities
Advice and Guidance:
- Advise managers on Employee Relations matters, including disciplinaries, performance management, grievances, absence, TUPE, redundancy, and ACAS, ensuring compliance with legislation and company policies.
- Manage cases effectively for both permanent and temporary staff.
- Develop relationships to promote good employee relations practices.
- Support on client calls and HR queries, referring to colleagues when necessary.
- Maintain and develop policies and guidelines.
- Liaise with Payroll and HR Admin teams as needed.
Case Management:
- Handle Employee Relations cases, ensuring timely responses aligned with legal and company standards.
- Draft and review related documentation.
- Manage ACAS early conciliation cases, including COT3 agreements.
- Coordinate occupational health referrals for sickness cases.
- Manage the query system efficiently.
Technology and HR Systems:
- Ensure accurate data entry and report generation.
- Record all cases on the case management log.
- Maintain policies on HR systems and ensure GDPR compliance.
Relationship Management:
- Build and maintain collaborative relationships with managers, HR Business Partners, and colleagues.
- Coordinate with HR Business Partners to provide timely Employee Relations support.
Change Management:
- Support organizational change initiatives as a change agent.
- Guide managers through change processes, highlighting solutions and challenges.
- Stay updated on employment legislation and HR best practices.
Projects:
- Contribute to departmental objectives and review Employee Relations materials regularly.
Experience and Skills
- Strong HR advisory background with emphasis on Employee Relations and employment law.
- Proven experience managing Employee Relations cases from start to finish.
- Knowledgeable in employment legislation and GDPR.
- Familiar with HR systems and data management.
- Excellent organizational, judgment, and decision-making skills.
- Exceptional communication and influencing skills.
- Experience in corporate or professional services sectors.
- Understanding of TUPE processes and redundancy/restructuring management.