Employee Relations Advisor - Fully Remote (UK Based)

We Do Play; United Kingdom; Remote; GBP 32,000 - 39,000; Full time

Job summary

We Do Play Group is seeking an experienced Employee Relations Advisor for a fully remote, UK-based position. You will support managers across our multi-brand leisure group with a range of employee relations matters and lead investigations where needed.

The role requires CIPD Level 3 (essential) with Level 5 preferred, and a proactive, organised approach to handling complex cases across a multi-site business. Expect a collaborative, evolving People function and opportunities to shape policies.

Qualifications

• Experience as an Employee Relations Advisor or HR advisor.
• Strong knowledge of UK employment law and ACAS guidance.
• Proven ability to conduct workplace investigations independently from start to finish.
• Ability to manage multiple cases and competing priorities.
• Excellent written and verbal communication, including formal investigation reports.

Responsibilities

• Provide practical guidance on disciplinary matters, grievances, absence, performance and workplace concerns.
• Independently manage workplace investigations, including fact-finding, witness interviews and reports.
• Support managers through formal employee relations processes ensuring fair, consistent handling.
• Help managers build confidence to manage people matters within their teams.
• Maintain accurate case records and progress cases appropriately.
• Identify opportunities to improve policies, procedures and ways of working.

Education

CIPD Level 3

CIPD Level 5

Job description

Employee Relations Advisor - Fully Remote (UK Based)

We Do Play Group

Salary: £35,000 per annum

Location: Fully Remote (UK Based)

Hours: 40 hours per week, typically Monday–Friday

Contract: Full-time, Permanent

Help us shape the future of our People team!

Are you an experienced Employee Relations Advisor looking for an opportunity to make a real difference?

At We Do Play, we’re growing, and so is our newly created internal People function!

We’re a multi-brand leisure and entertainment group, bringing together exciting experiences across the UK, including Activate, Flip Out, Putt Putt Social, Boom Battle Bar and Rumble Rooms.

As our business continues to expand, we’re building a dedicated People function to provide consistent, practical and effective support to our teams and managers across all our brands.

We’re now looking for an experienced Employee Relations Advisor to join us on this journey.

This isn’t a role where you’ll simply follow established processes. You’ll be joining a developing department, working closely with our Recruitment & People Manager to help shape how we support our people, improve our processes and build something that grows alongside the business.

If you enjoy taking ownership, tackling challenges and having the opportunity to contribute your own ideas, this could be a great fit!

What You’ll Be Doing

You’ll be supporting managers across our brands with a variety of employee relations matters, including:

• Providing practical advice and guidance on disciplinary matters, grievances, absence, performance and workplace concerns.
• Independently managing workplace investigations, including fact-finding meetings, witness interviews, evidence gathering and investigation reports.
• Supporting managers through formal employee relations processes, ensuring matters are handled fairly and consistently.
• Helping managers build the confidence and skills to manage people matters within their own teams.
• Managing employee relations cases, maintaining accurate records and ensuring matters progress appropriately.
• Identifying opportunities to improve policies, procedures and ways of working.
• Contributing to the continued development of our growing People function.

What We’re Looking For

We’re looking for someone who is approachable, organised, confident and comfortable working independently.

You’ll need:

• CIPD Level 3 essential, Level 5 preferable
• Previous experience in an Employee Relations Advisor, HR Advisor or similar position.
• Proven experience conducting workplace investigations independently from start to finish.
• Good knowledge of UK employment legislation and ACAS guidance.
• Experience advising managers on disciplinary, grievance, absence and performance matters.
• Strong communication skills, including writing investigation reports and formal documentation.
• The ability to manage multiple cases and competing priorities.
• A proactive approach, good judgement and the confidence to recognise when matters need escalating.
• Experience within hospitality, leisure, retail or another multi-site business would be beneficial.

Why Join Us?

Be part of something we’re building – Join a developing People department where your ideas and experience will genuinely contribute to how we work.

Work remotely – Enjoy the flexibility of a UK-based remote role, with occasional travel for team get-togethers. We will ask that you’d be available to meet in person for your induction for the first few days.

Join a growing business – Work across multiple exciting brands within a group that’s continually expanding.

Make a real impact – Help managers develop, improve employee experiences and support positive change across the business.

Room to develop – As our People function grows, there will be opportunities to broaden your experience and contribute to new projects.