Employee Relations Advisor

London and Quadrant Housing Trust; Greater London; Hybrid; GBP 41,000 - 46,000; Full time

Benefits offered by this job

Excellent pension 6% double contrib.

28 days annual leave + bank holidays

Westfield Health Cash Plan

Life assurance

Volunteer days

Employee Assistance Programme

Job summary

London and Quadrant Housing Trust is seeking an experienced Employee Relations Advisor to join a fast-paced, people-centred team. You will manage a varied caseload, provide high‑quality advice to people managers, and guide processes to fair outcomes across the business.

The role offers hybrid working with reporting offices in London or Manchester, a competitive package, a strong pension, and generous holiday entitlements. CIPD qualification or equivalent ER experience is preferred.

Qualifications

• Understanding of employment law and HR casework.
• Ability to manage a high-volume, complex ER caseload.
• Experience in guiding managers through formal processes.

Responsibilities

• Provide timely, high quality ER advice and coaching to people managers.
• Manage a varied caseload, balancing high-volume with complex cases.
• Take ownership from start to finish and report progress and trends.

Skills

Employment law understanding

Strong communication

Agile working

Education

CIPD qualification

Job description

Salary: Salary starting from £ 46,410 per annum (London weighted salary) or from £ 41,541 per annum (Regional salary), dependant on experience

Contract Type: Permanent and x2 FTC, Full Time, 35 Hours per week

Grade: 8

Reporting Office: London, Stratford or Manchester, Trafford

Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)

Closing Date: 25th November 2026 at 11pm

Interview date: 30th November 2026

Interview Dates: Please note the interview process may consist of multiple stages, which may also include an in person interview.

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…

L&Q reserve the right not to progress applications from candidates with 3 or more unsuccessful applications/interview processes with L&Q in the previous 12 months

Join our Employee Relations Team at L&Q!

• Are you an experienced Employee Relations Advisor keen to work for a fast-paced people-centred organisation?

• Do you have a proven track record of managing a complex range of Employee Relations casework?

Then this could be the role for you!

Your Impact in the Role:

• Provide timely, high quality advice, support, and coaching to people managers across the business unit, ensuring they feel confident and well equipped to manage employee relations matters effectively.
• Work as a key member of our Employee Relations Advisor team, managing a varied and fast paced caseload that includes both high volume and more complex cases, always striving for fair and positive outcomes for all involved.
• Take ownership of your cases from start to finish, regularly updating the team and wider business on progress, performance, and key trends to help drive continuous improvement in how we support our people.

What You’ll Bring:

• Ideally, you will have strong understanding of employment law, be CIPD-qualified, and or have demonstrable experience in working as an ER Advisor managing a high-volume complex range of Employee Relations casework in a multi-site, diverse organisation.
• You will have experience in supporting the team to ensure that people's capabilities continue to develop in order to deliver strategic goals and objectives across the business.
• The ER Advisor role will suit someone who is a good communicator, agile in approach, able to translate business issues into proactive solutions whilst guiding, supporting and educating managers through formal business processes.
• You will need to be methodical, organised and have a strong ability to prioritise.
• You will have a proactive and collaborative approach with drive and enthusiasm to champion the service and the way it's delivered to our stakeholders

If you require any reasonable adjustments at any stage during this process, including application stage, please email [e-mail]

About L&Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.

People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.

At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.

When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome - Find out more here.

Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.