Employee Relations Advisor

JD GROUP; Bury; Presencial; GBP 32.000 - 46.000; Jornada completa

Descripción de la vacante

JD GROUP is seeking an Employee Relations Advisor to deliver proactive ER support across our group. Based in Bury with travel to Kingsway and other Head Office locations, you will provide generalist advice to line managers and colleagues, ensuring policies comply with employment law.

You will coach managers, manage complex cases, and contribute to People processes while maintaining GDPR-compliant records. The role requires CIPD Level 5 or equivalent and strong communication skills.

Formación

• CIPD Level 5 qualification or equivalent; Level 3 considered with substantial experience.
• Experience as HR generalist, preferably in retail or fast-paced environments with high caseloads.
• Strong knowledge of current employment legislation and ER policies.
• Comfortable taking minutes and evidencing discussions in formal meetings.
• Excellent communication and ability to influence stakeholders.
• Accurate typing and attention to detail in record-keeping.

Responsabilidades

• Provide first-line employee relations advice to Line Managers and colleagues across Retail, Gyms, Supply Chain and Head Office.
• Handle disciplinary, grievance, absence management and family-friendly policy guidance.
• Coach Line Managers to resolve ER matters and communicate outcomes clearly.
• Support People team in meetings and maintain GDPR-compliant audit trails.
• Stay up-to-date with legislation, best practice and case law.
• Assist with projects and critical monthly/annual People processes.

Conocimientos

CIPD Level 9

HR generalist experience

Employment legislation knowledge

Minute taking

Stakeholder communication

Typing accuracy

Adaptability to change

Educación

CIPD Level 5 qualification

Herramientas

Office 365

Dayforce

Descripción del empleo

Employee Relations Advisor

Responsible to: Employee Relations Senior Advisor

Department: Employee Relations

Location: Bury with travel to Kingsway and other Head Office locations

Role Overview: Deliver a professional, proactive and flexible Employee Relations service by providing appropriate generalist advice and support to all colleagues. Driving best practice and ensuring compliance with all Company policies and procedures in line with employment legislation.

Key Duties/Responsibilities

• To provide practical and effective first line employee relations advice across the Group to Line Managers and colleagues covering Retail, Gyms, Supply Chain and Head Office. This includes (but is not limited to) providing timely and accurate advice with regards to disciplinary, grievance, absence management and family friendly policies.
• Able to manage queries empathetically and in turn communicate outcomes clearly and articulately with the aim of minimising appeals.
• Act as a team player with the wider People team by sharing knowledge and expertise.
• Support and coach Line Managers to effectively manage and resolve employee relations matters through to appropriate conclusions.
• Provide support to Line Managers and the wider People team during meetings.
• Have an excellent working knowledge of up to date employment legislation, best practice and case law.
• Able to work autonomously and prioritise accordingly (with guidance and support from the People Leadership team where required).
• Be able to use Occupational Health appropriately within employee relations casework and write referrals to OH Advisors.
• Communicate with and support the People Leadership team to ensure employee relations policies and procedures are fairly and proportionately applied, whilst identifying opportunities for improvement to current practices.
• Understand the Groups’ responsibilities to statutory regulations.
• Maintain clear audit trails for all People records in accordance with GDPR regulations.
• Support in ensuring that critical monthly and annual cycle People processes are executed within the relevant timescales.
• Assist with project work when required.

Skills/Knowledge Needed

• CIPD qualified to a minimum of Level 5. Level 3 may be considered if the candidate is able to demonstrate substantial relevant HR generalist based work experience, with a desire to gain Level 5 qualification.
• Previous HR/People Advisor related experience is essential, preferably in a retail environment or another fast-paced, constantly changing People environment, with responsibility for managing high volume complex caseloads.
• Excellent knowledge of employment legislation and Employee Relations policies and procedures.
• Be comfortable offering advice and minute taking in formal meetings to ensure all interactions are documented accurately and conducted appropriately.
• Good communication skills with the ability to guide and influence and the confidence to challenge current practices appropriately where required.
• Able to communicate clearly and articulately with all stakeholders throughout the business.
• Proficient knowledge of Office365 and HR Systems (Previous experience of Dayforce would be advantageous)
• Accurate typing skills recognising the need for attention to detail.
• Proven experience of working within a constantly changing environment.
• Flexible to work outside of standard office hours if required to support a 24/7 operation.