Employee Experience Adviser

Achieving for Children; Richmond; Hybrid; GBP 32,000 - 36,000; Full time

Job summary

A community interest company in Richmond is seeking an Employee Experience Adviser to enhance staff engagement and development. The role involves coordinating projects related to health, wellbeing, and employee relations in a hybrid working environment. Applicants should have a strong background in organisational development and a commitment to inclusion. Competitive salary and extensive benefits offered.

Benefits

29 days annual leave

Local Government pension schemes

Flexible working options

Comprehensive Employee Assistance Programme

Qualifications

• Experience in organising, facilitating, and supporting events.
• Ability to monitor and report on activities.
• Experience in public and voluntary sector organisations.

Responsibilities

• Coordinate and deliver impactful projects.
• Support employee development and engagement.
• Manage employee relations matters.

Skills

Organisational development

Learning and development

Analytical skills

Communication skills

Project delivery

Collaboration

Job description

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Achieving for Children is a Community Interest Company that has a public sector ethos, combined with the freedom to innovate enabling us to do things differently. As a not-for-profit social enterprise owned by three local authorities (Windsor & Maidenhead, Kingston and Richmond), we offer the freedoms of a social enterprise with the employment benefits of local government. To find out more about us.

Employee Experience Adviser

The Employee Experience team is a merger of two existing teams: Employee Relations (ER) and Organisational Development (OD). This new team is there to support the workforce, leading on retention and development activities including induction, onboarding, employee performance and engagement alongside health and wellbeing.

This role allows for a hybrid working model, splitting your time between one of our offices and working from home, in line with our Future Space strategy.

Operational area Kingston and Richmond Primary place of work Civic Offices, 44 York Street, TW1 Appointment type Fixed Term Length of contract 12 months Business area Business Services Full time/Part time Full-time Salary from £32,931 (SCP15) Salary to £35,448 (SCP20) Hours 36 Estimated Interview date/s TBC Closing Date 15/08/2025 Job Reference 2036 Documents

Job Information

Achieving for Children is a Community Interest Company that has a public sector ethos, combined with the freedom to innovate enabling us to do things differently. As a not-for-profit social enterprise owned by three local authorities (Windsor & Maidenhead, Kingston and Richmond), we offer the freedoms of a social enterprise with the employment benefits of local government. To find out more about us.

Employee Experience Adviser

The Employee Experience team is a merger of two existing teams: Employee Relations (ER) and Organisational Development (OD). This new team is there to support the workforce, leading on retention and development activities including induction, onboarding, employee performance and engagement alongside health and wellbeing.

This role allows for a hybrid working model, splitting your time between one of our offices and working from home, in line with our Future Space strategy.

Operational area Kingston and Richmond Primary place of work Civic Offices, 44 York Street, TW1 Appointment type Fixed Term Length of contract 12 months Business area Business Services Full time/Part time Full-time Salary from £32,931 (SCP15) Salary to £35,448 (SCP20) Hours 36 Estimated Interview date/s TBC Closing Date 15/08/2025 Job Reference 2036 Documents

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About the role

As an Employee Experience (EE) and Development Adviser, you will play a key role in enhancing the experience of staff across the organisation. Working closely with your direct manager and Business Partners to coordinate and deliver a range of impactful projects, including; Health and Wellbeing offers,Workforce Surveys, Coaching, mentoring, and leadership development support packages. Other duties of the role will include:

Ensure EE activities and events are delivered efficiently and on schedule, supporting our goal of building a skilled and motivated workforce.

Contribute to better outcomes for children, young people, and families by supporting employee development and engagement.

Support initiatives to de-escalate employee disputes.

Collaborate with Business Partners to proactively manage employee relations matters.

Work in partnership with colleagues across the Workforce Development service to evaluate the effectiveness of EE activities and recommend and implement improvements where needed.

Bring strong communication skills, a proactive approach to project delivery, and a genuine passion for improving the employee journey.

If you wish to have an informal conversation about this role please contact hiring manager Jatinder Dhillon via.

About you

If you are a self-motivated and well-organised individual who thrives in a collaborative environment, working closely with the Employee Experience Team, the wider Workforce Development Service, and both internal and external partners - we’d love to hear from you. We’re looking for someone with experience in organisational development, learning and development, or HR, who also brings a strong commitment to equality, diversity, and inclusion, and is passionate about championing these values in everything they do.

You will bring experience and skills in the following areas:

Experience organising, advertising, facilitating and supporting events e.g. conferences, presentations, meetings, including virtual delivery.

Good analytical skills, able to monitor and report on activity to support team reporting processes.

Experience working alongside professionals across public and voluntary sector organisations and other professional disciplines to achieve a shared goal.

Ability to provide appropriate support and solutions, to achieve good outcomes and to understand how and when to escalate matters appropriately.

Good business knowledge, including operational and technical awareness to deliver against agreed tasks and targets.

About our benefits

We are focused on creating a positive supportive environment, where you will have access to a really wide range of resources, as well as a competitive salary and all the perks to enable hybrid working. In AfC you will also have access to:

29 days annual leave, increasing to 33 days after 2 years and 35 days after 4 years with an additional day off in your birthday month (Or for term-time workers, your leave entitlement consists of the non-working periods in your contract)

Tailored induction sessions commencing on the date you start working for AfC

Local Government salary and pension scheme (LGPS or Teachers Pension)

Flexible working options - helping to keep a good work life balance

A comprehensive Employee Assistance Programme

A range of staff benefits and discounts

An excellent learning and development offer to support your career pathway

To find out about all of the breadth of benefits of working for Achieving for Children . For our social work offer . For our Recruitment Journey,

Important Information

Start dates: Achieving for Children have meaning successful candidates join on a set date in each month.Candidates are advised to prepare for this should a job offer be accepted to ensure eligible continuous service is not affected.

Right to work: The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the for right to work guidance.

Equality: We particularly welcome applications from sections of the community who are currently underrepresented within our teams.Achieving for Children are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions and can improve the way we deliver services. We are proud to be a Disability Confident employer.

Safeguarding: We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

For more information about AfC:Drop in and meet Regina on the first Wednesday of every month at Civic Centre, Twickenham.

We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.