Employee Benefits Consultant

GB035 Mercer (UK) Limited; Cardiff; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading global organization is seeking an Employee Benefits Consultant to manage Group Risk and Healthcare clients. This hybrid role, based in Cardiff or surrounding cities, focuses on providing strategic advice and fostering client relationships to promote business growth. The successful candidate will have a proven track record in consulting, exceptional customer service skills, and the ability to identify business needs. This opportunity promises professional development within an inclusive and supportive environment.

Benefits

Professional development opportunities

Collaborative culture with talented colleagues

Attractive rewards and benefits

Qualifications

• Proven experience in Group Risk Consulting.
• Self-driven and motivated with a confident style.
• Knowledge of employee benefit platforms is an advantage.

Responsibilities

• Manage existing client portfolios and provide strategic consulting advice.
• Identify new opportunities and promote Mercer Marsh Benefits proposition.
• Build and maintain strong client and stakeholder relationships.

Skills

Customer Service

Business Development

Client Retention

Education

GR1 qualified

IF7 qualified

Job description

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Description:

We are seeking a talented Employee Benefits Consultant to manage and develop a portfolio of Group Risk and Healthcare clients. You will focus on ensuring clients feel supported at all times, providing advice and recommendations that meet client requirements. Through strong client relationships and business development, you will identify new opportunities and promote the wider Mercer Marsh Benefits (MMB) proposition to maximize opportunities and achieve growth targets. With an attractive bonus structure, this is a fantastic opportunity to operate within a large global organization that is passionate about caring for and supporting its employees and clients at a local level.

Based in Bournemouth, Chichester, Bristol, or Cardiff, this is a hybrid role requiring at least three days a week in the office.

We will count on you to:

1. Manage existing Group Risk and Healthcare client portfolios, providing strategic and quality consulting advice and direction.
2. Identify new opportunities and promote the wider Mercer Marsh Benefits (MMB) proposition to maximize revenues and achieve growth targets.
3. Build and maintain strong relationships with clients, prospects, colleagues, and key stakeholders.
4. Provide accurate reports containing renewal information, market review results, and recommendations.
5. Liaise with internal departments and insurers to ensure clients receive excellent service throughout.
6. Promote and deliver high-quality service and advice.

What you need to have:

1. Proven experience in Group Risk Consulting with a desire to provide exceptional customer service.
2. Healthcare Consulting experience with IF7 preferred but not essential.
3. Adept at identifying business needs and aligning products to provide strategic solutions for clients.
4. Self-driven and motivated with a confident and approachable style.
5. Positive can-do attitude, willing to travel and meet new people.

What makes you stand out?

1. Proven track record of client retention and business development in Group Risk.
2. Ideally GR1 qualified but not essential.
3. Knowledge of employee benefit platforms would be an advantage.

Why join our team:

• We support your professional development through opportunities, interesting work, and supportive leadership.
• We foster a vibrant and inclusive culture where you can collaborate with talented colleagues and create impactful solutions.
• Our scale provides a range of career opportunities, benefits, and rewards to enhance your well-being.

Mercer Marsh Benefits

Mercer Marsh Benefits helps clients manage the costs, risks, and complexities of employee health and benefits, through the expertise of Mercer and Marsh, part of Marsh McLennan (NYSE: MMC). Marsh McLennan is a global leader in risk, strategy, and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. With annual revenue of $23 billion and over 85,000 colleagues, Marsh McLennan helps build confidence to thrive through the power of perspective. For more information, visit marshmclennan.com or follow on LinkedIn and X.

Mercer, a business of Marsh McLennan, is committed to diversity, inclusion, and flexible work environments. We aim to attract and retain the best talent, embracing diversity of age, background, disability, ethnicity, family duties, gender, nationality, social status, political beliefs, race, religion, sexual orientation, and other characteristics protected by law. We are an equal opportunities employer and provide reasonable adjustments for candidates with disabilities. We support a hybrid work model, combining remote work with onsite collaboration, with at least three days per week in the office.