Employee Benefits Adviser Assistant | Woodmead, Gauteng | Permanent

PSG Wealth Menlyn; Clevedon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A financial services firm is seeking an Employee Benefits Adviser Assistant to provide administrative support in managing Employer Funds. The ideal candidate will have 3-5 years of Employee Benefits experience and be proficient in English and at least one other South African language. Responsibilities include organizing client documents, responding to queries, and maintaining client records. This position offers a permanent contract based in Woodmead, Gauteng.

Qualifications

• 3-5 years of experience in Employee Benefits.
• Proficient in both spoken and written English and another official South African language.
• Experience in preparing and organizing documents for client meetings.

Responsibilities

• Prepare and organize documents for client meetings.
• Respond to member queries via email and telephone.
• Maintain and update client records in the database.

Skills

Administration

Communication

Detail oriented

Problem solving

Education

Matric

BCom General or B.Admin Degree

Tools

MS Office

Job description

Designation: Employee Benefits Adviser Assistant | Woodmead, Gauteng | Permanent

Category: Administration and Operations

Job Level: Skilled technical and academically qualified workers, junior management, supervisors, foremen and superintendents

Posted by: PSG Financial Services

Posted on: 24 Jul 2025

Reference Number: POS39751

Closing date: 07-Aug-2025

Position Type: Permanent

Location: Bryanston

Overview

VACANCY | EMPLOYEE BENEFITS ADVISER ASSISTANT | WOODMEAD, GAUTENG | PERMANENT

PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.

Job Description

To provide the practice management with support in managing and following up on matters relating to Employer Funds with Providers, as well as supporting members employed by those clients. This is to support, help and guide employers to make the prudent financial decisions centered around ethical and sound advice. To protect and secure the futures of their most important assets

Responsibilities

• Prepare and organise documents for client meetings
• Assist with the preparation of reports for presentations
• Responding to member queries – email and telephonic
• Submitting and following up on claims – death, disability, and withdrawal
• Providing benefit information & client queries
• Monitor and follow up on outstanding billings/schedules which includes resolving billing disputes and queries
• Maintain and update client records in the database on Mypractice
• Ensure that client portfolio is managed from end to end
• Diarising and following up on all pending matters
• Pension & Provident Funds
• Group Risk
• Medical Aid
• Section 14 transfer process as well as individual recognition of transfers
• Gap Cover
• Administer and follow up on Medical Underwriting
  
  

Minimum requirements:

• Matric
• BCom General or B.Admin Degree ( Advantageous)
• 3-5 Employee Benefits years experience
• Employee Benefits experience (Advantageous)
• Proficient in both spoken and written English and at least one other of the official South African languages
• Computer literacy (MS Office)
  
  

Competencies required:

• Passion for administration
• Detail oriented
• Communication skills
• Telephonic etiquette
• Strong administration, organising, prioritising and planning skills
• Strong work ethic, able to work with high volumes and pressure
• Problem solver
• Integrity
• Resilient
  
  

How to apply:

Candidates interested must apply on the PSG Careers website https://www.psg.co.za OR browse vacancies https://bit.ly/3bD2iAK by no later than 07 August 2025. By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 2 weeks of your application, please accept that your application was unsuccessful.