Employee Benefits Administrator

Eden Rose; Hedge End; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A respected financial services company in Southampton is seeking an experienced Employee Benefits Administrator to support group pension and employee benefits schemes. The ideal candidate has at least 3 years of experience in administration, strong organisational skills, and attention to detail. This role offers a competitive salary, excellent benefits, and career development opportunities in a supportive working environment.

Benefits

Competitive salary based on experience

Excellent benefits package

Career development opportunities

Supportive work environment

Exposure to a broad range of employee benefits

Qualifications

• Minimum 3 years' experience in employee benefits administration or client services.
• Hands-on experience managing group pensions (e.g., GPPs, AE, scheme renewals).
• Good product knowledge across a variety of employee benefits is a bonus.

Responsibilities

• Support advisers in managing group pension and employee benefits schemes.
• Handle renewals, enrolments, claims processing, and provider communications.
• Maintain and update CRM systems ensuring compliance.

Skills

Organisational skills

Attention to detail

Communication abilities

Teamwork

Tools

CRM systems

Provider platforms

Job description

Are you an experienced Employee Benefits Administrator looking to join a highly respected and professional financial services company?We're looking for a motivated and detail-driven individual to join a collaborative and client-focused team in Southampton.

This is an exciting opportunity to be part of a business that prides itself on delivering an outstanding service to both corporate and private clients-while also supporting your career progression and professional development.

What's in it for you?

• Competitive salary based on experience

• Excellent benefits package

• Career development opportunities and full support for professional qualifications

• Supportive and friendly working environment

• Exposure to a broad range of employee benefits and group pension schemes

• Office-based or Hybrid (Depending on company policy)

What you'll need:

• Minimum 3 years' experience in an employee benefits administration or client services role

• Hands-on experience managing group pensions (e.g. GPPs, AE, scheme renewals)

• Strong organisational skills and attention to detail

• Excellent communication and teamwork abilities

• Competence with CRM systems and provider platforms

• Good product knowledge across a variety of employee benefits (life assurance, income protection, etc.) is a bonus

Key Responsibilities:

• Support advisers in managing group pension and employee benefits schemes

• Handle renewals, enrolments, claims processing, and provider communications

• Maintain and update CRM systems and ensure all records are compliant and accurate

• Liaise with clients, providers, and internal teams to deliver a seamless service

• Provide administrative support across multiple benefit offerings

Apply now to take the next step in your financial services career, or reach out for a confidential chat about how this opportunity can align with your professional goals.