Employee Benefits Administrator

Michael Page (UK); Brighton; Hybrid; GBP 27,000 - 30,000; Full time

Job summary

A leading company in Brighton is seeking an Employee Benefits Administrator to provide exceptional administrative support and handle client queries. The ideal candidate will have strong customer service skills, familiarity with the insurance industry, and proficiency in administrative tasks and communication. This role offers a competitive salary and opportunities for career progression in a collaborative environment.

Benefits

Competitive salary

Hybrid working model

Career progression opportunities

Positive company culture

Comprehensive training and development

Qualifications

• Strong proficiency in administrative and customer service tasks.
• Excellent communication and interpersonal skills.
• Strong understanding of the insurance industry.

Responsibilities

• Provide administrative support and handle client queries effectively.
• Maintain client records and ensure data accuracy.
• Collaborate with team members to enhance customer service.

Skills

Customer Service

Administrative Tasks

Communication Skills

Interpersonal Skills

Organisational Skills

Multitasking

Education

Understanding of the insurance industry

Tools

MS Office

Customer service software

Job description

• Hybrid working available
• Strong Customer Service knowledge

About Our Client

Our client is a medium-sized organisation based in central Brighton. With a strong commitment to excellence, they have a steady reputation for providing top-tier customer service solutions.

Job Description

• Provide top-notch administrative support to the team
• Handle client queries effectively and professionally
• Maintain client records and ensure data accuracy
• Facilitate smooth communication between clients and the team
• Assist in managing insurance claims and applications
• Adhere to company policies and insurance regulations
• Collaborate with team members to improve customer service experience
• Participate in training and development initiatives

The Successful Applicant

A successful Employee Benefits Administrator should have:

• Proficiency in administrative tasks and customer service
• Strong understanding of the insurance industry
• Excellent communication and interpersonal skills
• Proficiency in using MS Office and customer service software
• Strong organisational and multitasking abilities

What's on Offer

• A competitive salary range from £27,000 to £30,000
• Hybrid working model for work-life balance
• Opportunities for career progression
• A positive and collaborative company culture
• Comprehensive training and development opportunities

If you believe you are the perfect fit for this exciting Employee Benefits Administrator role in Brighton, don't hesitate to apply today!