Employee Benefits Account Manager

Marsh McLennan Companies; North East; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading insurance firm in the UK is seeking a Senior Account Manager to join their Employee Benefits team. The role involves building client relationships, managing renewal processes, and assisting clients with various service inquiries. Ideal candidates will have at least 2 years of relevant experience and a bachelor's degree. This position offers generous time off, hybrid work options, and a focus on professional development.

Benefits

Generous time off

Tuition reimbursement

Professional development opportunities

Charitable contribution match

Stock purchase opportunities

Qualifications

• 2+ years of relevant insurance industry experience.
• Appropriate insurance license required.
• Experience with Requests for Proposal is a plus.

Responsibilities

• Build and maintain key client and carrier relationships.
• Assist clients with service questions related to administration and billing.
• Monitor and manage the renewal process for assigned clients.

Skills

Client relations

Communication skills

Problem solving

Service orientation

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Suite

Job description

Description :

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Account Manager at McGriff , a division of Marsh McLennan Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE : MMC).

A day in the life.

As our Senior Account Manager on the Employee Benefits team, you'll build and maintain key client and carrier relationships, assist assigned clients and teammates with service questions related to administration, billing, claims issues and problem solving. You'll work with the Producer and / or Marketing Account Executive to monitor and manage the renewal process for assigned clients, provide analysis and recommendation of coverage needs, prepare / provide marketing information, complete the implementation process, schedule and conduct meetings, prepare and deliver forms to clients, attend seminars, classes and carrier meetings to stay up-to-date on products and legislative changes, and participate in other projects as needed.

Our future colleague.

We’d love to meet you if your professional track record includes these skills :

Bachelor's degree or equivalent education and related training

2+ years of relevant insurance industry experience

Appropriate insurance license

Strong client relations skills; including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve client and company problems

Demonstrated proficiency in basic computer applications such as Microsoft Office Suite

These additional qualifications are a plus, but not required to apply :

Advanced degree

Certification or designation

Experience with Requests for Proposal

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are :

Generous time off, including personal and volunteering

Tuition reimbursement and professional development opportunities

Hybrid Work

Charitable contribution match programs

Stock purchase opportunities