Employee Benefits Account Manager

Bristol Industrial; England; Hybrid; GBP 35,000 - 41,000; Full time

Job summary

A leading company in Employee Benefits is looking for a candidate with strong Account Management skills to manage client portfolios in a full-time hybrid role. This position offers competitive remuneration at approximately £35,000, along with an excellent benefits package. The ideal candidate will have a customer-focused attitude and the ability to work independently while managing various tasks.

Qualifications

• Experience in a client service or account handling role in Employee Benefits or insurance.
• Flexibility to meet tight deadlines and targets.
• Ability to work independently and use initiative.

Responsibilities

• Manage the administration of client products, including renewals and changes.
• Handle client queries and monitor insurer performance.
• Lead by example and support the Consultancy team.

Skills

Account Management

Customer-focused approach

Analytical skills

Problem-solving ability

Organizational skills

Job description

Are you experienced in Employee Benefits with exceptional Account Management skills? If so, get in touch! My client is a leading company in their industry, and if you want to be part of something special, look no further.

About the role:

You will work with a portfolio of clients to manage the administration of their products, including setting up new business, renewals, mid-term changes, and supporting clients with other needs.

You will also have some line management responsibilities and will lead by example within your team.

Duties include:

• Complete work for scheme renewals or market reviews in line with clients’ requirements, including collation and analysis of results, and support the Consultancy Team with report production.
• Monitor insurers’ performance on behalf of clients and challenge insurers at higher levels to resolve issues.
• Handle client queries (verbal and written) according to service level agreements and liaise with insurers as necessary.
• Update internal systems in compliance with processes.
• Own the delivery of tasks and proactively manage your workload.
• Manage client relationships with the Consultancy team to support retention and growth opportunities.
• Provide peer review support as needed.

About you:

• Some experience in a similar client service or account handling role within Employee Benefits or insurance, gained from working in an employee benefits consultancy or insurance provider.
• Customer-focused approach.
• Ability to work independently and use initiative.
• Flexibility to meet tight deadlines and targets, with good organizational skills.
• Analytical skills and problem-solving ability.

This is a full-time hybrid role offering a salary of approximately £35,000 DOE and an excellent benefits package.

Please contact Gemma Lawrence at Meridian on 07876 250 447 to apply or find out more, or email [e-mail].

Meridian Business Support is a recruitment agency acting on behalf of our client for this vacancy.