Employee Access Assistant / Support Worker

Blind Ambition; Ilford; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading charity seeks an Employee Access Assistant to provide support to individuals with visual impairments at their Redbridge site. This on-site role involves driving, assisting with data entry, and maintaining sensitive records in a supportive environment. Ideal candidates will have strong communication skills and a flexible approach to work.

Qualifications

• Experience in a support or care role is beneficial.
• Person-centred approach is essential.
• Ability to handle information sensitively.

Responsibilities

• Driving supported person to facilitate travel.
• Providing sighted assistance and orientation.
• Note-taking and maintaining confidential records.

Skills

Good communication skills

Flexibility

Understanding

Tools

Microsoft Office

Job description

Employee Access Assistant / Support Worker

Region

--England--

Experience requirements

Support Provider

Place of work

On-site

Description

We have a fantastic new job opportunity for a Support Worker / Employee Access Assistant to support the Dog Training Support Coordinator at our Redbridge site.

As the Employee Access Assistant, you will form a close and trusting working relationship with the supported person. Having a person-centred approach, good communication skills, flexibility, and understanding are extremely important.

In this role, you will work in a growing and fulfilling environment where your efforts will be greatly appreciated by Guide Dogs and the people they help.

This position is based on-site at our Redbridge office, working closely with and supporting the Dog Training Support Coordinator. The role involves 25 hours per week, with flexible start and finish times. Core hours are 9-5, but there may be times when earlier or later hours are required.

Responsibilities will be detailed in the recruitment pack but may include:

1. Driving the supported person to facilitate travel requirements.
2. Providing sighted assistance, including orientation and sighted guiding in unfamiliar environments.
3. Note-taking and reading documentation to the supported person, handling information sensitively, and maintaining confidentiality in accordance with data protection laws.
4. Assisting with basic data entry on Microsoft Office applications, maintaining Outlook calendar, and keeping accurate, confidential records.
5. Locating information from various sources, including the intranet, print materials, and internal Guide Dogs systems.