YES Manchester CIO - Employability Coordinator
Reporting To: Employability Support Manager
Responsible for: none
Base Location(s): YES Manchester Newton Heath (M40 2TP) and Collyhurst (M40 7GH)
Salary (bracket): £24,440 – £26,121 35hrs p/w (Full & Part-time considered)
Purpose
To work with a caseload of unemployed or underemployed customers and support with obtaining meaningful and sustainable employment.
Responsibilities
- Provide professional, positive, and effective information, advice, and guidance (IAG) to YES Manchester CIO customers.
- Engage unemployed and underemployed people with the services provided by YES Manchester, undertaking outreach activities as required to generate referrals to YES Manchester.
- Register customers, accurately recording their information on the database in accordance with data protection and confidentiality policies, in a timely manner.
- Complete all and any necessary documentation to evidence the delivery of services and outcomes, as required by funders.
- Maintain awareness of local economic and employment trends and information to ensure that information given to customers is up-to-date and relevant to their needs.
- To support customers in overcoming multi-complex barriers to employment through effective signposting activities.
- Support customers to obtain suitable training, education and qualifications in-line with their employment aspirations.
- To adhere to external accreditations, such as MATRIX
- Work from YES Manchester CIO sites in Newton Heath and Collyhurst, and outreach locations across Greater Manchester where required.
Person Specification
Essential
- Experience of supporting people into meaningful and sustainable employment
- Experience of supporting vulnerable people to overcome complex barriers to employment
- Strong IT skills including Microsoft Office and Outlook
- Demonstrates the values of YES Manchester CIO
- Patience, a non-judgmental approach and seeks to empower and build confidence in others
- Demonstrates willing and proactiveness to develop self and others
- Ability to work on own initiative and within a team
- Ability to record information accurately and timely
- Basic understanding of the principles of Data Protection, Confidentiality & Safeguarding
- Strong and effective communication and influencing skills
Desirable
- Minimum L3 qualification in IAG/CIAG or IEP
- Experience of liaising with employers
- Experience of recruitment practices
- Networking and partnership experience, including delivering presentations
- Full UK drivers’ licence
*To apply, please send your CV and a covering letter outlining your suitability to yesinfo@yesmanchester.co.uk*
For an informal conversation, contact the CEO: adam.green@yesmanchester.co.uk