Employability Caseworker (Talent Pool)

Thirteen Housing Group; Gateshead; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Salary - £35,005 per annum

Annual leave 28–31 days + birthday day

Pension up to 17% contributions

Simply Health - health & wellbeing

Discount platform (T'dar)

Buy/sell annual leave

Job summary

Thirteen Housing Group is seeking an Employability-focused professional to support people into employment, education and training. You will act as the main contact throughout this journey, helping with CVs, job applications and interview skills, while coordinating with the Employability team to create volunteering and training opportunities.

Based across the Tees Valley, you will travel as needed to engage communities, manage a caseload, coach individuals and groups, and ensure positive

Qualifications

• Experience of supporting people into employment, education and training.
• Ability to manage a caseload of customers effectively.
• Strong communication skills to coach and develop others.

Responsibilities

• Support people into employment, education and training.
• Provide a high-quality service to achieve positive outcomes.
• Liaise with Employability team to offer volunteering and training opportunities.
• Generate referrals into the service.
• Address barriers with proactive and flexible approaches.
• Travel occasionally within Tees Valley area as needed.
• Manage a caseload and coach customers 1:1 and in groups.
• Be aware of local context and its impact on participants.

Skills

Caseload management

Communication skills

Coaching & developing others

Customer-focused

Travel flexibility

Local context knowledge

Job description

• Expertly and proactively support people into employment. You'll be the point of contact throughout this process, including help with CVs and job applications, assisting with job searches and developing their interview skills.
• Provide a high-quality service with the overall aim of providing positive outcomes and celebrating success.
• Liaise with the wider Employability team to identity and provide volunteering and training opportunities.
• Generate referrals into the service.
• Address barriers using an imaginative and flexible approach. You'll use a range of methods, including 1:1 and group work to support the diverse needs of participants.
• Our core operation is across the Tees Valley, but we operate across an area that stretches from the Humber in the South to the Tyne in the North. You may be expected to travel occasionally, in line with business need.

  You'll have experience of supporting people into employment, education and training.

• Able to effectively manage a caseload of customers.
• Excellent communication skills to positively coach and develop others, including people who are new to the world of work.
• Ideally, you'll understand the national, regional and local context relating to economic inclusion and an awareness of how this may affect participants and the communities we serve.
• Above all, you'll have brilliant customer-focused skills and passion for delivering positives outcomes to allow people to prosper and fulfil their potential, As part of our hiring process, if you're successful we'll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time.

  At Thirteen, we work together to provide quality homes, build stronger communities, and support people to live well. As the largest housing association in the North East and among the top 25 nationally, we manage over 36,000 homes, with over 1,600 colleagues providing services for around 100,000 customers.

Our vision is to be the most trusted housing association, with happy customers. In fact, we put customers at the heart of everything we do.

• Join a team that's local at heart but welcomes talent from everywhere.
• Be part of an organisation that values diversity and inclusivity.
• Be a part of a company that offers tailored support services, going beyond just housing solutions.

This is a proactive recruitment campaign and we're looking for talented candidates to join us. We're anticipating this will be on a fixed term basis for 12 months. Our fantastic employability service supports people who are not in employment, education or training, as well as anyone looking to change career or find a new job. You'll support a caseload of participants to help build resilience, overcome barriers to economic inclusion and move towards sustainable employment and financial wellbeing. If you're passionate about making a real difference, this could be the opportunity for you! This is a roam role, with the majority of your working week spent within the community across the Tees Valley area.

Thirteen Benefits

• Salary - £35,005 per annum
• Annual leave - starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays.
• Pension - up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer).
• Simply Health - save money on common health expenses and get access to health and wellbeing support services.
• T'dar - our Discount and Reward platform giving you huge savings on everyday brands.
• Opportunities to buy and sell annual leave