Employability & Skills Team Manager

Get Set UK; United Kingdom; On-site; GBP 35,000 - 50,000; Full time

Job summary

A community-focused organization is seeking an Employability & Skills Team Manager to lead a team of Employment Advisors. Responsibilities include supervising staff, ensuring performance targets are met, and engaging with clients for tailored support. The ideal candidate has leadership experience in employment services, a focus on client challenges, and relevant qualifications. This role offers competitive salary and benefits, along with opportunities for professional growth.

Benefits

Competitive salary

Comprehensive pension schemes

Healthcare packages

Gym memberships

Inclusive employee forum

Continuous training and development opportunities

Qualifications

• You have at least a year's experience in team leadership within employability or skills sectors.
• You understand the unique challenges faced by clients seeking employment.
• You are proficient in data management and communication tools.

Responsibilities

• Supervise a team of Employment Advisors, guiding them through regular coaching.
• Ensure your team meets performance, compliance, and quality KPIs.
• Oversee client progress and tailor support for each individual.

Skills

Analytical

Performance-Driven

Leadership

Empathetic

Tech-Savvy

Ambitious

Education

IAG Level 3 qualification or equivalent

Tools

CRM systems

Job description

Get Set to take your career to the next level.

We are looking for an Employability & Skills Team Manager to lead our team of Employment Advisors in delivering high-quality services. You'll have the opportunity to make a real impact by supporting clients into sustainable employment while guiding your team to meet performance and quality targets. This role offers excellent progression opportunities, with a clear path towards becoming a Business Manager. Join us and be part of a growing organisation that values people and works for positive community outcomes.

Your impact:

1. Lead and Mentor: Supervise a team of Employment Advisors, guiding them to success through regular coaching, performance reviews, and support.
2. Performance Management: Ensure your team meets performance, compliance, and quality KPIs across all employment services.
3. Client Engagement: Oversee client progress, ensuring tailored support for each individual on their employment journey.
4. Stakeholder Relationships: Build and maintain partnerships with employers, Job Centres, training providers, and community organisations.
5. In-Work Support: Manage post-employment support to help clients stay in work and thrive.
6. Data and Compliance: Ensure accurate client records and adherence to legal and contractual standards.
7. Promote Services: Advocate for Get Set UK's values across external partnerships and the local community.

Who we seek:

• Analytical: You are able to assess situations and data to make informed decisions.
• Performance-Driven: You strive to meet and exceed targets while maintaining quality standards.
• Leader: You have experience leading and managing teams, ideally within employment services.
• Empathetic: You understand the unique challenges faced by clients seeking employment and the support they need.
• Tech-Savvy: You are proficient in CRM systems, data management, and communication tools.
• Ambitious: You are driven to grow professionally, with a strong focus on team and individual success.
• Experience: You have at least a year's experience in team leadership within employability or skills sectors, and an IAG Level 3 qualification or equivalent.

We share our values:

• Be Ambitious: Show determination and innovation in your approach.
• Be Inspiring: Inspire responsibility through your daily actions.
• Be Proud: Take pride in your achievements and support your community.
• Be Considerate: Collaborate well in an inclusive environment.
• Own It: Own your attitude, motivation, and actions.

Our promise to you:

We're here to support you as much as you support our clients. Our mission is to empower, ignite opportunities, support resilience, and nurture career success for everyone.

Our workplace is dynamic, committed, encouraging, and empathetic. We believe in creating an environment that fosters both professional growth and personal wellbeing. As part of the Get Set UK team, you'll enjoy:

• Competitive salaries recognizing your dedication.
• Comprehensive pension schemes for your future security.
• Healthcare packages prioritising your wellbeing.
• Gym memberships supporting your physical and mental health.
• An inclusive employee forum where your voice is valued.
• Continuous training and development opportunities.

Get Set for a better tomorrow:

Ready to step into management? Join Get Set UK and help others thrive in their careers, just as you've thrived. Apply today!

Learn more about us:

• Get Set story
• Working at Get Set

Note: We reserve the right to close applications early. We are a Disability Confident Employer and welcome all applications. Get Set UK is an Equal Opportunity Employer and committed to safeguarding and promoting the welfare of learners/clients. Satisfactory recruitment checks are required for appointment. We do not accept unsolicited CVs from agencies.