Emotional Support Expert, EMEA

Femtech Insider Ltd.; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare platform is seeking an Emotional Support Expert for the EMEA region. This role offers a flexible opportunity to support individuals through their fertility journeys. Candidates must possess relevant clinical qualifications and experience, particularly in the LGBTQ+ community, and will work independently in a remote environment.

Benefits

Health and wellness benefits

Retirement savings plans

Parental leave

Family-forming assistance

Short- and long-term incentives

Qualifications

• Active LCSW, PsyD, or LMFT required.
• Minimum 2 years experience in fertility and family forming care.
• Experience with LGBTQ+ individuals.

Responsibilities

• Identify and support emotional needs of Carrot members.
• Engage and educate others using clinical skills.
• Participate in quality assurance initiatives.

Skills

Active Listening

Empathy

Knowledge of Fertility and Mental Health

Independent Work

Education

LCSW, PsyD, or LMFT

Job description

About Carrot:

Carrot Fertility is the leading global fertility, family-building, and lifelong hormonal healthcare platform providing care for everyone, everywhere. Trusted by more than a thousand multinational employers, health plans, and health systems, Carrot's comprehensive clinical program delivers industry-leading cost savings for employers and award-winning experiences for millions of people worldwide. From maternity through menopause and pre-pregnancy through parenting, Carrot is dedicated to expanding access and improving outcomes. Carrot empowers members with compassionate, personalized, and inclusive support.

The Role

Carrot Fertility is seeking an Emotional Support Expert, EMEA to join our growing team! This is a great opportunity to reshape healthcare by utilizing your clinical experience, independent critical thinking, and expertise in a collaborative environment.

The required shift for this role is ~ 2-3 hours/week.

Responsibilities

• Ability to identify and support the emotional needs and challenges faced by those on all Carrots members journey’s- fertility, family-forming, menopause, pregnancy, etc.
• Utilize clinical experience and skills to engage in discussions and educate others
• Lend expertise or knowledge to participate in continuing education programs for Carrot employees
• Participate in quality assurance initiatives and audits to continue to drive an experience that is safe, compliant and of the highest standards

The Team:

The team consists of a diverse group of individuals with expertise in areas such as fertility, mental health, nutrition and pregnancy. They have a passion for continuous learning and education with an evidence-based approach. All of them care deeply and are committed to helping individuals.

Minimum Qualifications:

• Active LCSW, PsyD, or LMFT
• Currently practicing clinician with a minimum of 2 years of experience providing patient care to individuals, couples and families in the fertility and family forming space
• Experience supporting individuals in the LGBTQ+ community
• Superb listening skills and an ability to empathetically discuss fertility and family forming related topics
• Ability to work independently and capable of identifying and implementing best practices
• Motivated to expand knowledge on fertility and mental health related topics
• Ability to function well from a confidential and private work-remote environment (this is a 100% remote role)
• Flexibility to adapt with evolving business needs

Preferred Qualifications:

• Multilingual skills

Compensation:

Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $100-$150 USD per hour. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience.

Fraud and Security Notice: Please note that all communication regarding job opportunities at Carrot will come exclusively from an @get-carrot.com email address. If you receive messages from any other domain, please disregard them and report the incident to: [e-mail]

Why Carrot?

Carrot has received national and international recognition for its pioneering work, including Fast Company's Most Innovative Companies and World Changing Ideas, Inc. Power Partners, and Modern Healthcare’s Innovators. Carrot’s global workforce has been acknowledged with several accolades, including Fortune’s Best Workplaces in Healthcare, Great Place to Work, and Age-Friendly Employer certifications. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, and healthcare innovation, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more. Learn more at carrotfertility.com.