Emergency Vet Receptionist — Christmas Shifts

Vets Now; Preston; On-site; GBP 397,000 - 579,000; Full time

Job summary

Vets Now Preston is seeking a dedicated receptionist to join our emergency vet clinic over the Christmas and New Year period. You'll be the first point of contact for anxious clients, answer calls, arrange emergency consultations, and help coordinate admissions and discharges.

This role requires clear communication with the nursing team, empathy, resilience, and the ability to multitask and prioritise under pressure during peak holiday periods.

Qualifications

• Excellent communication with clients and team.
• Empathetic and calm under pressure.
• Ability to prioritise and multitask.
• Interest in animal care and veterinary environment.

Responsibilities

• Answering calls.
• Arranging emergency consultations.
• Tracking admissions and discharges.
• Communicating clearly with nursing team and clients.
• Maintain composure during busy shifts over Christmas/New Year.

Skills

Communication skills

Empathy

Organisation

Multitasking

Calm under pressure

Customer service

Job description

Vets Now Preston is seeking a dedicated receptionist to join our emergency vet clinic over the Christmas and New Year period. You'll be the first point of contact for anxious clients, answer calls, arrange emergency consultations, and help coordinate admissions and discharges.

This role requires clear communication with the nursing team, empathy, resilience, and the ability to multitask and prioritise under pressure during peak holiday periods.