Emergency Response Officer

AVS Newcastle ltd; Plymouth; On-site; GBP 26,000 - 28,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen engagierten Emergency Response Officer, der in dynamischen Umgebungen arbeitet und ein Team von Freiwilligen leitet. In dieser spannenden Rolle sind Sie für die Koordination von Notfallmaßnahmen verantwortlich und sorgen dafür, dass die Gemeinschaft in Krisenzeiten unterstützt wird. Sie werden eng mit lokalen Behörden zusammenarbeiten und die operative Bereitschaft der Freiwilligen sicherstellen. Mit einer Vielzahl von Vorteilen, einschließlich großzügiger Urlaubsregelungen und Entwicklungsmöglichkeiten, ist dies eine großartige Gelegenheit, einen echten Unterschied im Leben der Menschen zu machen.

Benefits

36 Tage Urlaub pro Jahr

Pensionsplan

Flexible Arbeitszeiten

Karriereentwicklung

Mitarbeiterrabatte

Zugang zu psychischer Gesundheitsunterstützung

Teamarbeit

Cycle2Work

Zinsfreies Darlehen für Saisonkarten

Qualifications

• Ausgezeichnete Kommunikationsfähigkeiten auf verschiedenen Ebenen.
• Starke IT-Kompetenz, insbesondere mit Microsoft Office.

Responsibilities

• Leitung der Rekrutierung und Schulung neuer Freiwilliger.
• Durchführung von Audits der Ausrüstung und Vorräte.
• Engagement mit lokalen Behörden zur Stärkung der Gemeinschaft.

Skills

Kommunikationsfähigkeiten

Motivation und Organisation

IT-Kompetenz

Beziehungsmanagement

Fähigkeit, in unsozialen Stunden zu arbeiten

Education

Führerschein der Klasse B

Tools

Microsoft Office

Job description

Job Title: Emergency Response Officer

Location: South West England, covering Devon and Cornwall areas

Hours: 35 per week

Contract: Permanent

Salary: £26,489 to £27,041 per annum

Are you ready to make a real difference in people's lives during their most critical moments?

Do you thrive in dynamic environments where every day brings new challenges and rewards?

Could you lead and inspire a dedicated team of volunteers to help those in crisis?

As an Emergency Response Officer with the British Red Cross, every day brings new challenges and rewards. You will be regularly travelling between our sites located in Plymouth, Exeter, and Redruth. You'll be working closely with the Senior Emergency Response Officer (SERO) in coordinating the vital services that support those in need before, during and after emergencies. Your day might start with organising the operational readiness of volunteers, conducting audits of essential supplies, or liaising with local authorities and emergency services to build resilience in the community. You'll lead and inspire volunteers, ensuring they meet competency and quality standards. Whether it's attending meetings or handling the coordination of emergency call-outs at any hour, your role is dynamic and impactful. Together with a dedicated team, you'll make a real difference in people's lives, bringing hope and relief during their most vulnerable moments.

What will a day in the life of an Emergency Response Officer involve? You'll be:

• Overseeing the recruitment, induction, and training of new volunteers, and providing ongoing leadership and support to ensure high standards are met.
• Participating in key meetings with local resilience forums and emergency planning teams to advise and assist their initiatives.
• Engaging with local authorities, fire and rescue services, and community organisations to strengthen relationships and enhance community resilience.
• Conducting thorough audits of equipment, vehicles, and supplies to ensure everything is operationally ready for any emergency situation.
• Using data and identifying trends to improve new and existing services to expand the role and impact of the Red Cross.
• Regularly working evenings, whether it's conducting volunteer meetings or training sessions. In addition, you will be part of a 24-hour on-call rota, ready to support volunteers and manage emergency situations at a moment's notice.
  
  

What will you need to be a successful Emergency Response Officer?

• Excellent communication skills at a variety of levels.
• To be highly motivated, enthusiastic, and well-organised.
• An understanding of how to improve service quality for the benefit of users and to develop services in line with needs.
• Demonstrate strong IT proficiency, particularly with Microsoft Office, including experience in email management, word processing, and spreadsheet packages.
• Have experience of maintaining effective working relationships internally and externally.
• Ability and willingness to work unsociable hours, respond to emergency situations with 24-hour on-call duties, and have regular access to a vehicle.
• Possess a full UK driver's licence for at least 2 years.
• Exhibit a strong commitment to working with volunteers. Provide training and support to empower them in responding to local incidents while upholding the values of the British Red Cross.
  
  

Interested? Closing date for applications will be 23.59 on Tuesday 13th May. Interviews are expected to take place in the week commencing 19th May.

In Return For Your Dedication And Expertise, You'll Get

• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Flexible working: We do our best to accommodate your preferred work style.
• Learning & Development: Wide range of career opportunities + comprehensive learning.
• Discounts: Access to Blue Light Discount Card and employee benefits platform.
• Wellbeing Support: Access to mental health and wellbeing assistance.
• Team Working: Support our mission in a collaborative team.
• Cycle2Work: Lease a bicycle through the scheme.
• Season ticket loan: Interest-free loan for commuting expenses.
  
  

We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme. At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.

Together, we are the world's emergency responders