Emergency Planner in Reading

Energy Jobline ZR; Reading; Hybrid; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Pension (AON)

Health & wellbeing benefits

Cycle to Work

Job summary

Thames Water is recruiting an Emergency Planner to help us prepare for, respond to and learn from incidents affecting customers and communities. You will write and review emergency plans, support live incidents, and work with local authorities and resilience partners to strengthen our response.

The role involves designing exercises, ensuring regulatory compliance, and sharing lessons learned to drive continuous improvement. Hybrid work with office and home days is expected.

Qualifications

• Strong written and verbal communication skills.
• Experience in utilities, local authorities or incident response.
• Emergency planning, business continuity or multi‑agency civil contingencies experience.
• Experience developing emergency or crisis plans and delivering exercises.
• Knowledge of water industry or resilience legislation is beneficial.
• Qualifications in resilience, emergency planning or disaster management welcomed.

Responsibilities

• Write, maintain and review emergency plans to ensure preparedness.
• Support incident management teams during live incidents and emerging events.
• Represent Thames Water at multi‑agency meetings with resilience partners.
• Design, deliver and participate in emergency exercises and training.
• Ensure plans meet regulatory requirements (Civil Contingencies Act, SCMD).
• Capture lessons learned from incidents and embed improvements across the business.

Skills

Communication

Incident response

Emergency planning

Tabletop exercises

Disaster management

Education

Resilience qualifications

Emergency planning qualifications

Job description

Job Description

As an Emergency Planner at Thames Water, you’ll play an important part in helping us prepare for, respond to and learn from incidents that could affect our customers, communities and operations. You’ll work across the business and with external resilience partners to develop practical emergency plans, support live incidents and exercises, and help strengthen how we respond when it matters most.

What you’ll be doing as an Emergency Planner

• Writing, maintaining and reviewing emergency plans so we’re prepared to respond effectively to incidents.
• Supporting incident management teams during live incidents and emerging events, including communicating with internal and external stakeholders.
• Representing Thames Water at multi-agency meetings and working closely with Local Resilience Forums, local authorities and other resilience partners.
• Designing, delivering and taking part in emergency exercises and training to test our response arrangements.
• Helping ensure emergency plans and activities meet relevant legislative and regulatory requirements, including the Civil Contingencies Act and Security & Emergency Measures Direction.
• Taking part in incident and exercise debriefs, identifying lessons learned and helping embed improvements and best practice across the business.

Base location: Kemble Court, Reading, RG2 6A

Working pattern: Hybrid, typically with 3 days in the office and 2 days working from home.

The successful candidate will undertake Counter Terrorism Checks (CTC) through Security Vetting prior to starting.

What you should bring to the role

• Strong written and verbal communication skills, with the ability to explain complex information clearly to senior colleagues and stakeholders.
• Previous experience working within utilities, local authorities or incident response background
• Emergency planning, business continuity or multi-agency civil contingencies experience
• Experience developing emergency or crisis plans and designing or delivering tabletop or live exercises would be beneficial
• Knowledge of the water industry or relevant resilience legislation would be beneficial
• Qualifications in resilience, emergency planning, disaster management, environmental science or a related subject also welcomed.

What’s in it for you?

• This role will be paid from £45,250 up to £50,000 per annum depending on skills and experience
• 26 days holiday per year, increasing to 30 with length of service, plus bank holidays.
• Performance-related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)