Emergency Operations Administrator - Peterborough

East of England Ambulance Service; Peterborough; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading emergency services organization as an Emergency Operations Administrator in Peterborough. You will handle administrative duties ensuring smooth operational support while working within a supportive and diverse team. Ideal candidates will possess strong communication and problem-solving skills and experience in an administrative role, helping us to deliver outstanding patient care.

Qualifications

• Educated to NVQ 3 level in a relevant subject or equivalent.
• Demonstrable experience in an administrative environment.
• Awareness of health services provisions.

Responsibilities

• Look after all administrative duties to facilitate smooth station running.
• Single point of contact for staff queries.
• Liaising with Payroll and taking minutes.

Skills

Communication

Problem Solving

Data Entry

Education

NVQ level 3 in a relevant subject

Tools

Microsoft Office

Job description

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Emergency Operations Administrator - Peterborough, Peterborough

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Client:

East of England Ambulance Service

Location:

Peterborough, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

feac0c8514e2

Job Views:

5

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment EEAST can offer you that and more!

Hear why our employees think it is such a great place to work:

-Great employee benefits:

-Our equality networks:

-Our vision & values:

Before you apply, please visit our how to apply page for full guidance:

Job overview

Your main responsibilities will include looking after all the administrative duties to facilitate the smooth running of the stations.

• Being the single point of contact for staff queries
• Liaising with Payroll
• Minute Taking
• Facilitating planning for staff to attend training
• Produce reports as and when required

Full list of duties can be found in the job description.

Main duties of the job

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

Working for our organisation

At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Detailed job description and main responsibilities

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

Person specification

Knowledge, Training and Experience

• • Educated to NVQ 3 level in a relevant subject or equivalent level of qualification, or significant equivalent previous proven experience.
• • Demonstrable experience of working in an administrative environment and working with computerised data systems.
• • Trained or willing to work towards Loggist training
• • Experience of working in a health care environment.
• • Awareness of a range of Health Services provisions
• • Working knowledge of Microsoft Office including Word and Excel.
• • Knowledge of NHS issues.
• • Understanding of Data Protection legislation.

Practical and Intellectual Skills, Personal Qualities, Abilities and Attributes

• • Clear communicator with good writing, data entry, and telephone skills
• • Ability to work effectively as part of a team
• • Problem solving skills
• • Must be able to maintain confidentiality and trust
• • Flexible approach to work

Autonomy

• • Able to work on own initiative, organising and prioritising own workload to set deadlines.

EEAST Values and Behaviours

• • Evidence that personal behaviour reflects Trust Values (Care, Teamwork, Quality, Respect, Honesty)

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Candidates who require a Skilled Worker visa to work in the United Kingdom can determine the likelihood of obtaining a Certificate of Sponsorship for this position by assessing their circumstances against the criteria specified on theCheck if you need a UK visa - website. We encourage all applicants to review these criteria carefully to understand their eligibility for sponsorship.

References and Employment History: All references from current and previous employers, will be sought via their Human Resources Department and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and email address of the Human Resources Department and indicate your current/previous line manager and their departmental details.

All appointments will be subject to currently having a clean disciplinary record.

Please be advised that a No Smoking Policy is in operation throughout the Trust.

Guaranteed Interview Scheme - Under the Trust's commitment 'Positive about Disabled People', if you consider yourself as having a disability and you meet the minimum selection criteria for any post, you will get an automatic interview. By minimum selection criteria we mean that you must provide us with evidence in your application form which demonstrates the essential requirements as set out in the person specification and advertisement for a post.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications, regardless of age, race, religion & belief, sex, gender reassignment, sexual orientation, marriage & civil partnership, pregnancy & maternity or disability.