Emergency Operations Administrator - Huntingdon

East of England Ambulance Service; Huntingdon; On-site; GBP 24,000 - 30,000; Full time

Job summary

East of England Ambulance Service is seeking an Emergency Operations Administrator based in Huntingdon to support station administration. You will be the main contact for staff queries, liaise with Payroll, take minutes, and help plan staff training while producing reports as needed.

The role is office-based and involves handling various administrative duties to ensure smooth station operations and compliance with pre-employment checks as required.

Qualifications

• Educated to NVQ 3 level or equivalent qualification or significant equivalent experience.
• Experience in an administrative environment and working with computerised data systems.
• Willingness to work towards Loggist training.
• Experience of working in a health care environment.
• Awareness of NHS issues.
• Understanding of Data Protection legislation.

Responsibilities

• Be the single point of contact for staff queries.
• Liaise with Payroll.
• Minute taking.
• Facilitate planning for staff to attend training.
• Produce reports as and when required.

Skills

Clear communicator

Data entry

Telephone skills

Teamwork

Confidentiality

Timekeeping

Education

NVQ 3 or equivalent

Tools

Microsoft Office

Job description

Emergency Operations Administrator - Huntingdon

Your main responsibilities will include looking after all the administrative duties to facilitate the smooth running of the stations, thisis an office based role.

• Being the single point of contact for staff queries
• Liaising with Payroll
• Minute Taking
• Facilitating planning for staff to attend training
• Produce reports as and when required

Full list of duties can be found in the job description.

Main duties of the job

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

About us

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Job responsibilities

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

Person Specification

Knowledge, Training and Experience

• oEducated to NVQ 3 level in a relevant subject or equivalent level of qualification, or significant equivalent previous proven experience.
• oDemonstrable experience of working in an administrative environment and working with computerised data systems.
• oTrained or willing to work towards Loggist training
• oExperience of working in a health care environment.
• oAwareness of a range of Health Services provisions
• oWorking knowledge of Microsoft Office including Word and Excel.
• oKnowledge of NHS issues.
• oUnderstanding of Data Protection legislation.

Practical and Intellectual Skills, Personal Qualities, Abilities and Attributes

• oClear communicator with good writing, data entry, and telephone skills
• oAbility to work effectively as part of a team
• oMust be able to maintain confidentiality and trust
• oFlexible approach to work
• Good time keeping.

Autonomy

• oAble to work on own initiative, organising and prioritising own workload to set deadlines.

Equality and Diversity

• Understanding of, and commitment to, equality of opportunity and good working relationships.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.