Emergency Dept Admin & Trauma Audit & Research Network Support Officer

Pantalent; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading NHS Trust is looking for a Trauma Audit & Admin Support Officer to join their Emergency Department. This Band 4 administrative role involves coordinating trauma data submission to enhance patient outcomes and ensure effective administrative support. The successful applicant will possess strong communication skills, IT proficiency, and the ability to work independently within a dynamic environment.

Benefits

Flexible working options

Comprehensive Wellbeing Programme

Supportive and inclusive work environment

Opportunities for career development

Qualifications

• Educated to diploma level or equivalent experience required.
• Five GCSEs including Maths and English or equivalent needed.
• Experience with internal IT systems is essential.

Responsibilities

• Coordinate and submit trauma data to the national TARN database.
• Provide administrative support for the Emergency Department.
• Maintain quality indicators data and assist in ordering equipment.

Skills

Communication

Data Collection

IT Skills

Organizational Skills

Education

Diploma level education or equivalent experience

5 GCSEs including Maths and English

IT Qualification

Tools

Microsoft Office

Internal IT systems

Job description

Emergency Dept Admin & Trauma Audit & Research Network Support Officer

Recruiter University Hospitals Sussex NHS Foundation Trust

About our Trust

At UHSussex we're proud to be at the heart of the NHS. As one of the UK's largest acute Trusts, we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

Our hard-working, talented and dedicated people work together towards a common goal - to always put our Patient First . In fact our mission is summed up by our 'where better never stops' motto and you will play a part in driving us forwards and in improving the lives of patients across Sussex.

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex.

Job overview

An opportunity has arisen for an enthusiastic, well-motivated and organised individual to take on the role of Trauma Audit Research (TARN) and Admin Support Officer for Emergency Care at St Richard's Hospital. This is an Agenda for Change Band 4 Admin and Clerical role.

This role is responsible for the coordination and submission of trauma data to the national TARN database and to liaise with the Trust Information Team. It is also to support Clinical Leads to ensure excellent administrative support for the Emergency Department at St Richard's.

The Trauma and Research Network is a national project aimed at improving the survival of patients suffering major trauma, which is the leading cause of death in people under 40 years of age. The collection of accurate information regarding trauma cases is vital in order to help Health Professionals and managers improve trauma services countrywide.

The post holder will also undertake administrative, clerical and data processing tasks to support administrative tasks for the Emergency Department.

The successful applicant will have excellent communication skills with attention to detail, be able to work independently and prioritise their own workload to meet deadlines, be a confident user of Microsoft Office programmes, be able to collate and maintain data and produce reports after training. Experience with internal IT systems is essential. If you are willing, helpful and hardworking this could be the job for you.

Main duties of the job

To provide administrative support to the Emergency Department incorporating the processing and submission of clinical level data to the Trauma Audit and Research Network (TARN) database, adhering to required submission deadlines and comprehensive data field requirements. To support the development and presentation of trauma reports to meet regulatory requirements along with service audits and peer review process. To support trauma meetings for Urgent and Emergency Care.

This role will undertake a range of administrative duties to support the medical staff and senior nurses, collating information for national data collection and action logs to enhance governance and performance. Maintain quality indicators data for the main department and the Urgent Treatment Centre including breach validation.

Assist in dealing with complaints, PALS requests including producing responses for clinician review and sign off.

Assist in the ordering of equipment for the Emergency Department and the Urgent Treatment Centre to maintain adequate supplies at all times.

Working for our organisation

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex.

Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/

Detailed job description and main responsibilities

Please see full job description and person specification for comprehensive details of the role and responsibilities.

Person specification

Experience/Qualifications

Essential criteria

• Educated to diploma level or equivalent experience
• 5 x GCSE including Maths and English or equivalent
• IT Qualification
• Accurate data collection/analysis

Desirable criteria

• Experience within an Acute NHS Trust
• Experience of internal IT systems i.e. Datix, Symphony, Careflow, Systemone
• Knowledge of medical terminology

Skills

Essential criteria

• Broad knowledge of Microsoft Office package including Excel and Powerpoint
• Ability to work autonomously
• Excellent communication skills

Desirable criteria

• Evidence of continued learning
• Experience of dealing with complaints

Specific Requirements

Essential criteria

• Diary Management
• Ability to produce reports and maintain action trackers

Equality, Diversity, and Inclusion

Essential criteria

• Evidence of having championed diversity in previous roles
• Evidence of having undertaken own development to improve understanding of equalities issues

Important information for applicants:

A Note on AI Use in Applications
We value the individuality and authenticity that each candidate brings to the application process. While AI tools are increasingly accessible, we strongly discourage their use in completing your application. Your responses should reflect your own voice, experiences, and motivations-elements that are essential to a fair and accurate evaluation.
Applications that rely heavily on AI-generated content may misrepresent your abilities and could result in your application being rejected. We encourage you to take the time to present your genuine self, as this helps us better understand your potential and ensures a transparent selection process.

Closing Adverts Early: In the event of exceptional interest, we may close adverts earlier than specified.

Some of our adverts are capped for a limited number of applications; therefore, the advert will close once the cap has been reached. We therefore encourage you to submit your application as soon as possible if you are interested in the position to prevent you from missing out on applying for the opportunity.

Flexible Working: If you would like to explore potential options regarding flexible working please speak with the appropriate recruiting/line manager.

DBS Checks: As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check . We make offers in line with the Rehabilitation of Offenders Act 1975.

Skilled Worker Visa: Applications for Skilled Worker sponsorship are welcome for the roles that meet the Visa and Immigrations eligibility criteria. For further information please visit the gov.uk website searching for Skilled Worker. It is your responsibility as the applicant to ensure that you meet this criteria.

UHSussex reserves the right to close the role early if we receive a high volume of applications

Further Information

For help with the application process for Nursing vacancies, please email [e-mail].

For help with the application process for Non-Nursing vacancies, please email [e-mail].

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• Job description (PDF, 488.3KB)
• Person Specification (PDF, 32.7KB)
• Our Trust at a glance (PDF, 153.0KB)
• All Staff Networks About Us Flyer (PDF, 304.4KB)
• Guide to completing an application form (PDF, 385.9KB)