Emergency Dept Admin & Patient Services Clerk

NHS National Services Scotland; Kirkwall; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Pension scheme

Distant Islands Allowance

Employee assistance programme

Job summary

NHS Orkney is hiring an administrative professional to support the Senior Charge Nurse/Department Head and the multidisciplinary team at The Balfour. The role focuses on coordinating workflows, maintaining records, and delivering a professional reception when needed.

The post is full-time (36 hours/week), fixed-term for 12 months to cover maternity leave. Applicants must reside in the UK and demonstrate strong administrative and customer-facing skills.

Qualifications

• Basic administration qualification at National 5 level or equivalent experience.
• Proven ability to provide high quality personal assistance and administrative support.
• Experience dealing with members of the public and providing courteous service.

Responsibilities

• Provide comprehensive administrative and personal support to the Senior Charge Nurse/Department Head and the MDT.
• Coordinate administrative activities and maintain accurate records to support service delivery.
• Provide a welcoming reception service and act as a first point of contact when required.

Skills

Basic Admin qualifications

Personal assistance experience

Public-facing experience

Communication skills

Education

National 5 Basic Administration qualification or equivalent

Job description

NHS Orkney is hiring an administrative professional to support the Senior Charge Nurse/Department Head and the multidisciplinary team at The Balfour. The role focuses on coordinating workflows, maintaining records, and delivering a professional reception when needed.

The post is full-time (36 hours/week), fixed-term for 12 months to cover maternity leave. Applicants must reside in the UK and demonstrate strong administrative and customer-facing skills.