Emergency Department Support Worker

Northern Care Alliance Nhs Foundation Trust; Bryn; On-site; GBP 21,000 - 25,000; Full time

Job summary

Northern Care Alliance NHS Foundation Trust is seeking Health Care Support Workers to join the Emergency Department nursing team. You will assist nurses in delivering high-quality emergency care with care and compassion, communicating effectively with patients and families.

You’ll thrive under pressure, work well in a team, and show initiative in independent tasks. The role involves supporting clinical teams, preparing areas, and ensuring basic care and nutrition needs are met while maintaining

Qualifications

• Good communication skills are essential for interacting with patients and their families.
• Basic IT skills to use standard NHS systems and devices.
• Attention to organisational details and ability to coordinate with the clinical team.

Responsibilities

• Support the clinical teams within the Emergency Department and prepare clinical areas to receive patients.
• Clean/re-stock equipment.
• Prepare the cubicle area.
• Support with nutritional needs.
• Assist with patients with basic care needs.
• Communicate with patients and their friends/families.
• Be motivated, enthusiastic and reliable, work well within a team and have the initiative to work well on your own.

Skills

Good communication

Basic IT skills

Good organisational skills

CPD commitment

Education

Level 1 Literacy

Numeracy (GCSE English & Maths D-G)

Care Certificate

Job description

Northern Care Alliance NHS Foundation Trust is seeking Health Care Support Workers to join the Emergency Department nursing team. You will assist nurses in delivering high-quality emergency care with care and compassion, communicating effectively with patients and families.

You’ll thrive under pressure, work well in a team, and show initiative in independent tasks. The role involves supporting clinical teams, preparing areas, and ensuring basic care and nutrition needs are met while maintaining