Emergency Department Nursing Administrator

NHS; Haywards Heath; On-site; GBP 30,000 - 35,000; Full time

Job summary

University Hospitals Sussex NHS Foundation Trust is seeking an Emergency Department Nursing Administrator to manage rotas and administrative support in Haywards Heath. This pivotal role involves ensuring optimal staffing and compliance with NHS policies while contributing to high-quality patient care. Ideal candidates will have clerical experience and be proficient in Microsoft applications, offering an excellent opportunity for career development and impact in healthcare.

Qualifications

• Experience in a clerical role is essential.
• Proficiency in Microsoft software and electronic rostering systems is required.
• Good written and verbal communication skills are necessary.

Responsibilities

• Develop and maintain comprehensive rotas for all staff ensuring adequate coverage.
• Process leave requests and manage shift swaps promptly.
• Serve as a primary contact for staff regarding rota queries.

Skills

Clerical Experience

Computer Literacy

Good Communication

Experience of Electronic Rostering Systems

Experience in Hospital Work

Tools

Microsoft Software

Job description

Go back University Hospitals Sussex NHS Foundation Trust (279)

Emergency Department Nursing Administrator

The closing date is 22 June 2025

We are seeking a highly organised and proactive Emergency Department Nursing Administrator/co-ordinator to join our dedicated emergency care team at The Princess Royal Hospital in Haywards Heath. The successful candidate will be responsible for managing staff rotas; supporting the departmental Nursing Manager(s)/Lead(s) with day to day administrative support, ensuring optimal staffing levels, and maintaining compliance with NHS policies and regulations. This role is essential to ensuring the smooth operation of the ward and delivering high-quality patient care. The Emergency Department Nursing Administrator serves as a key point of contact for staff and management. This will include, but not limited to, managing the nursing rota alongside auditing, data collection, supervision and guidance of junior team members and general administrative duties.

The post holder will be expected to support the administrative team in the event of short term sickness or unplanned absence.

The post holder will also be expected to support other areas across the Acute Floor in the event of short term sickness or unplanned absence.

Main duties of the job

Developing and maintaining rotas for various departments, ensuring adequate coverage for all shifts, requests for leave, swaps and other schedule adjustments are managed.

Ensure rotas comply with relevant policies, regulations, and contractual obligations.

Act as a point of contact between staff and management for rota-related queries and issues.

Inform staff of their shifts, any changes to the rota, and other relevant updates.

Maintain accurate records of shifts, absences, and other relevant data.

Generate reports on staffing levels, shift patterns, and other metrics as required by management.

Identify and address gaps in coverage, arranging for locum or temporary staff if necessary.

About us

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourWellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex.

Candidate information pack - University Hospitals Sussex NHS Foundation Trust

Job responsibilities

• Develop and maintain comprehensive rotas for all staff, including nurses, healthcare assistants, and support staff, ensuring adequate coverage for all shifts.
• Process and manage leave requests, shift swaps, and other scheduling adjustments promptly and equitably.
• Ensure all rotas comply with relevant policies.
• Serve as the primary point of contact for staff regarding rota-related queries, updates, and changes.
• Communicate shift assignments and any changes to staff in a timely and clear manner.
• Maintain accurate records of staff schedules, absences, and other relevant data.
• Prepare and present reports on staffing levels, shift patterns, and other key metrics to management.
• Identify and address staffing gaps, arranging for locum or temporary staff as necessary to ensure continuous patient care.
• Work closely with senior nursing management, HR, and other departments to ensure effective rota management.
• Participate in staff and management meetings related to rota and staffing issues.
• Utilize rota management software to create and manage schedules efficiently.
• Provide training and support to staff on using scheduling systems as required.
• Monitor and evaluate the effectiveness of rota management practices and suggest improvements.
• Gather and incorporate feedback from staff to enhance scheduling processes.
• Support the induction process for new staff members, ensuring they understand rota systems and scheduling expectations.
• Stay updated with best practices in rota management and implement improvements to enhance efficiency and staff satisfaction.

Person Specification

• Clerical Experience
• Proficient in Microsoft software/computer literacy
• Good written and verbal communication skills
• Experience of electronic rostering systems.
• Experience of hospital/acute care working

Equality, Diversity, and Inclusion

• Evidence of having championed diversity in previous roles
• Evidence of having undertaken own development to improve understanding of equalities issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Sussex NHS Foundation Trust (279)