Emergency Centre Rota Coordinator | The Shrewsbury and Telford Hospital NHS Trust

Shrewsbury and Telford Hospital NHS Trust; England; On-site; GBP 24,000 - 30,000; Full time

Job summary

A healthcare organization is seeking a Rota Coordinator for their Emergency Departments. The ideal candidate will have excellent organizational skills and experience managing rotas, facilitating efficient staffing. The role involves close interaction with clinical teams to ensure safe staffing levels and effective communication across departments. This position offers career development opportunities within a supportive environment.

Qualifications

• Proven ability to build relationships within clinical teams.
• Experience with rota management and problem-solving in staffing.
• Knowledge of medical rostering systems.

Responsibilities

• Coordinate staffing decisions and manage the rota efficiently.
• Communicate with medical teams to fill temporary vacancies.
• Establish effective administrative processes within the team.

Skills

Excellent organisational skills

Proactive communication

Experience managing rotas via E-roster

Job description

We have a fantastic opportunity to join our fast-paced and exciting Emergency Centre Administration Team as a Rota Coordinator covering the Emergency Departments and Acute Medicine. We’re looking for someone who thrives on face-to-face engagement with clinicians and values high visibility across departments at both Royal Shrewsbury Hospital (RSH) and Princess Royal Hospital (PRH).

This role is ideal for a proactive communicator who builds strong relationships through in-person conversations and maintains a consistent, approachable presence across clinical teams.

Responsibilities

• Work closely with the Emergency Centre Clinical Directors and Operational Team to ensure safe staffing is maintained whilst managing the Emergency Centre Support Rota Coordinator
• Help ensure safe, efficient, and clinically appropriate staffing across Emergency Departments and Acute Medicine footprints at RSH and PRH.
• Play a key role in day-to-day staffing decisions and rota coordination
• Review unexpected absences daily and use own initiative to find and enact solutions to ensure gaps in the rota are mitigated and services can provide safe level of cover, escalating areas of concern to the senior Operational Team if unable to resolve in a timely manner.
• Be responsible for arranging the provision of locum cover for doctors in the relevant grades co-ordinating CV Sign Off
• Liaise with Agile directly when any urgent cover is required. This will involve the use of initiative and judgement to negotiate hours of cover with medical staff along with liaising with the relevant Consultant.
• Work with Agile, Consultant staff and medical teams to attempt to fill temporary vacancies and support them and the operational team in using own initiative to identify longer term solutions to gaps within the medical rota.
• Establish and maintain effective administrative systems and processes between Medical People Services, HR and Payroll. Manage frequent change within these systems and update the Centre Management Team and relevant Consultants on progress of the systems and processes.

Qualifications

• Has excellent organisational and prioritising skills.
• Communicates confidently and clearly with all team members.
• Is proactive in building relationships.
• Experience of managing rotas via E-roster/Medical on Duty.
• The post holder will use their knowledge and expertise of managing medical rotas; E-Rostering/Medic on Duty to identify problems and use their own initiative to provide and enact solutions to rota issues.

See full job pack for further information.

You will be working as part of a friendly, enthusiastic and caring team. This is an excellent opportunity that will support your career development and support you to fulfil your potential.

For full duties and responsibilities please refer to the attached document entitled Job Description.