EMEA VP, Account Management — Comms & Media (London)

Hansen Technologies; Greater London; On-site; GBP 150,000 - 200,000; Full time

Job summary

Hansen Technologies in London is seeking a Vice President Account Management – Comms & Media, EMEA, to lead the regional Account Management function from our Hammersmith office on-site. You will own strategic client relationships, drive growth through retention and expansion, and shape how Hansen delivers value across delivery, support and product functions for a diverse EMEA portfolio.

You’ll lead a high-performing team, develop regional account plans aligned with business goals, and travel

Qualifications

• Proven Senior Account Management or other client leadership experience in a Services environment
• Strong leadership, operational, and commercial capabilities with P&L accountability
• Exceptional interpersonal and stakeholder engagement at all levels, including C-level
• Track record of managing a portfolio of accounts with retention and growth performance
• Deep understanding of the EMEA telecoms and media landscape
• Willingness to travel across EMEA
• Native or fluent English; other languages beneficial, especially French

Responsibilities

• Own strategic client relationships and deepen engagement to unlock growth opportunities
• Lead and grow the EMEA Account Management team, including performance management and development
• Develop and execute regional account plans aligned with business goals
• Drive revenue growth from existing accounts through upsell, cross-sell, and renewals
• Act as the regional voice of the customer across delivery, support and product
• Track, report, and communicate progress on KPIs and regional performance
• Collaborate cross-functionally with marketing, sales, and product teams to deliver customer value

Job description

Hansen Technologies in London is seeking a Vice President Account Management – Comms & Media, EMEA, to lead the regional Account Management function from our Hammersmith office on-site. You will own strategic client relationships, drive growth through retention and expansion, and shape how Hansen delivers value across delivery, support and product functions for a diverse EMEA portfolio.

You’ll lead a high-performing team, develop regional account plans aligned with business goals, and travel