EMEA Technical Enablement Manager – Sales Engineering UCaaS

JR United Kingdom; Swindon; Hybrid; GBP 70,000 - 110,000; Full time

Job summary

A leading global provider offers an EMEA Technical Enablement Manager role in Swindon, focusing on UCaaS. The ideal candidate should possess 5+ years in Sales Engineering and enablement, with strong program management skills. This role involves training, developing enablement tools, and collaborating with global teams to enhance customer engagement.

Benefits

Private medical insurance

Mental health support

Pension

Equity

Paid leave

Parental leave

Wellbeing allowances

Growth opportunities

RSUs with a 4-year vesting period

Qualifications

• 5+ years in Sales Engineering or similar within UCaaS or tech.
• 5+ years in enablement, learning & development.
• Comfortable operating with incomplete information.

Responsibilities

• Design, develop, and implement technical enablement programmes.
• Collaborate with teams to deliver impactful enablement.
• Track engagement and effectiveness using metrics.

Skills

Technical enablement

Programme management

Stakeholder influence

Communication

Organizational skills

Building cross-team relationships

Adaptability

Job description

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EMEA Technical Enablement Manager – Sales Engineering UCaaS, Swindon, Wiltshire

Client: Perfect People

Location: Swindon, Wiltshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

1

Posted:

06.06.2025

Expiry Date:

21.07.2025

Job Description:

EMEA Technical Enablement Manager – Solution/Sales Engineering UCaaS

Location: Remote/Hybrid London

Package: Excellent, plus bonus and RSUs.

Our client is a leading global provider of unified communications solutions (UCaaS), offering a platform that integrates voice, video, messaging, and collaboration tools.

We are seeking a Technical Enablement Manager to support its global Solutions Engineering teams throughout EMEA. Language skills (especially German or French) are a plus.

This role focuses on building and delivering enablement programmes that drive customer engagement and business growth.

The ideal candidate will have UCaaS technical knowledge, programme management skills, and a collaborative approach to enablement solutions across diverse products and platforms.

Key Responsibilities

• Design, develop, and implement technical enablement programmes for Sales Engineering teams globally.
• Collaborate with Sales, Product Marketing, and other teams to deliver impactful enablement aligned with strategic goals.
• Create content, tools, and training sessions to promote product knowledge and technical proficiency.
• Manage onboarding and ongoing learning for new and existing SEs.
• Organize virtual and in-person enablement events, including workshops and summits.
• Maintain SE sandbox environments for testing and demonstrations.
• Track engagement and effectiveness using appropriate metrics.
• Gather feedback from the SE community to improve offerings.
• Support product launches with training materials and sessions.
• Establish repeatable enablement processes with clear timelines and reporting.
• Travel up to 20% to London and EMEA may be required.

Candidate Profile

• Experienced technical enablement professional with understanding of Sales Engineering.
• Proven ability to build resonant programmes for technical audiences.
• Excellent communicator with stakeholder influence skills.
• Adaptable to fast-paced, ambiguous environments with multiple priorities.
• 5+ years in Sales Engineering or similar within UCaaS, telephony, or tech sectors.
• 5+ years in enablement, learning & development, or related fields.
• Experience creating and managing impactful enablement content and programmes.
• Strong presentation, communication, and organizational skills.
• Ability to build cross-team relationships.
• Comfortable operating with incomplete information.
• Language skills (German or French) are a plus.

Additional Information

• This role is part of a team enabling technical professionals through training, best practices, and continuous learning, shaping global standards and frameworks.

Package

• Competitive benefits including private medical insurance, mental health support, pension, equity, paid leave, parental leave, wellbeing allowances, and growth opportunities.
• RSUs with a 4-year vesting period, valued around $200k+.