EMEA Strategic Account Director

Concentrix; Newry; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A global technology and services leader is seeking a Director of Account Management EMEA to manage client relationships and drive business growth. This role involves developing account strategies, enhancing client satisfaction, and leading a multi-functional team to deliver high-value solutions. The ideal candidate holds a Bachelor’s degree and has extensive experience in account management, possessing strong communication, analytical, and negotiation skills. The position is full-time and located in Northern Ireland, UK.

Benefits

Career development opportunities

Recognition for outstanding performance

Diverse team and inclusive work environment

Qualifications

• Extensive experience in account management or client relationship management roles.
• Ability to analyze data and use insights to inform strategies.
• Strong organizational and time-management skills.

Responsibilities

• Manage day-to-day client relationships and develop account strategies.
• Build and maintain strong, long-term relationships with clients.
• Monitor and report on account performance, tracking key metrics.

Skills

Client relationship building

Communication skills

Problem-solving

Analytical skills

Negotiation skills

Education

Bachelor’s degree in business administration, Marketing, or related field

Tools

CRM systems (e.g., Salesforce)

Job description

A global technology and services leader is seeking a Director of Account Management EMEA to manage client relationships and drive business growth. This role involves developing account strategies, enhancing client satisfaction, and leading a multi-functional team to deliver high-value solutions. The ideal candidate holds a Bachelor’s degree and has extensive experience in account management, possessing strong communication, analytical, and negotiation skills. The position is full-time and located in Northern Ireland, UK.